Recurring bsod 0xA0000006 on new laptop

[pseudo555]

Hello,

Laptop: msi alpha 15 A3DDK-011FR, bought last december (so age less than 6 month).
OS: Windows 10 x64 1909 pro.
Original OS was a win 10 familial, i only change the licence to get the pro version (no reinstallation done)
CPU: AMD Ryzen 7 3750H (Quad Core 2.3 GHz / 4 GHz Turbo - Cache 4 Mo)
GPU : embedded vega 10 + Radeon rx5500m

Context:
I bought a msi alpha 15 laptop in december and since then it's a real nightmare to use it.
Randomly (and too much frequently), i got the same bsod again and again, with stopcode 0xA0000006.

I try to upgrade all drivers, windows, program to lalest version but still, bsod appear randomly.
By randomly, i got one while typing text in word, another one while watching a youtube video, another one while the computer was asleep.

I try to "reset" windows, bsod during install. Installing catalyst 19.12.x audio driver always lead to bsod.
In both case, i had to restore windows using msi's restauration process.

I manage to get a full month bsod free after i update the ec firmware to latest version and catalyst to 2020.2.1.

Bsod came back with latest windows update and catalyst 2020.2.2.

As asked, i attach the sysnative file to this post.

Note: i'm not the only user with the same laptop who got that strange behavior:
* Newest Radeon Adrenalin update brakes MSI Alpha... | Community
* BSOD with stop code 0xa0000006 is killing me and I don't know what to do
* https://forum-en.msi.com/index.php?topic=331589.0

If anyone has an idea on how to solve once for all this issue, i'm all hear.

 

[axe0]

Hi Pseudo555,

It appears that software is present, or has been used, whose purpose is to evade software licensing.

 2020-02-08T12:30:42.791               Un service a été installé sur le système.Nom du service : WinDivert1.3Nom du fichier de service : C:\Users\<user>\Downloads\KMSAuto Lite Portable v1.5.6 password 2019\KMSAuto_Files\bin\driver\x64WDV\WinDivert64.sysType de service : pilote en mode noyauType de démarrage du service : Démarrage à la demandeCompte de service :

Sysnative forums does not provide support whilst these types of programs are present and/or the program affected by it is illegally activated. Please ensure that you obtain a legitimate key or remove the program as well as remove KMSAuto.

 

[pseudo555]

My windows is official (10 familail coming with the computer, got the pro version using my win 7 x64 pro from msdnaa years ago).
I remove office and i try to remove any trace of KMS (wasn' installed, as it was a portable app - folder was removed after use).

Anyhow, i attach the new sysnative file collection.

 

[Lordop24]

I bought my msi alpha 15 in december.it have the same problem 0xa000006 error bsod.now i finally fixed.
Solution:clean uninstall your amd radeon driver
Install the driver from msi support page.its 2019 version.2020 version causing bsod problem.