Hello,
Laptop: msi alpha 15 A3DDK-011FR, bought last december (so age less than 6 month).
OS: Windows 10 x64 1909 pro.
Original OS was a win 10 familial, i only change the licence to get the pro version (no reinstallation done)
CPU: AMD Ryzen 7 3750H (Quad Core 2.3 GHz / 4 GHz Turbo - Cache 4 Mo)
GPU : embedded vega 10 + Radeon rx5500m
Context:
I bought a msi alpha 15 laptop in december and since then it's a real nightmare to use it.
Randomly (and too much frequently), i got the same bsod again and again, with stopcode 0xA0000006.
I try to upgrade all drivers, windows, program to lalest version but still, bsod appear randomly.
By randomly, i got one while typing text in word, another one while watching a youtube video, another one while the computer was asleep.
I try to "reset" windows, bsod during install. Installing catalyst 19.12.x audio driver always lead to bsod.
In both case, i had to restore windows using msi's restauration process.
I manage to get a full month bsod free after i update the ec firmware to latest version and catalyst to 2020.2.1.
Bsod came back with latest windows update and catalyst 2020.2.2.
As asked, i attach the sysnative file to this post.
Note: i'm not the only user with the same laptop who got that strange behavior:
*
Newest Radeon Adrenalin update brakes MSI Alpha... | Community
*
BSOD with stop code 0xa0000006 is killing me and I don't know what to do
*
https://forum-en.msi.com/index.php?topic=331589.0
If anyone has an idea on how to solve once for all this issue, i'm all hear.
