Receiving unknown update error fromf Windows Update

Aura · Aug 16, 2015

You can restart your computer if it asks you to, yes.

gben123 · Aug 16, 2015

Same unknown error 0x80070002

Aura · Aug 16, 2015

Follow the instructions below please.

SoftwareDistribution - Rename
Follow the instructions below to rename the folders in SoftwareDistribution.

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the commands below one at the time (press Enter to send it);
- net stop wuauserv
- ren %SystemRoot%\SoftwareDistribution\Download DL.bak
- ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
- net start wuauserv

Once done, try to install the Windows Update again. If it fails, let me know what error code you're getting and upload the two files below for me to review.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

gben123 · Aug 16, 2015

for the first time the non-Windows10 updates installed. I guess I'll shoot for Win10 now

Aura · Aug 16, 2015

Alright, let me know how it goes. If the upgrade fails, let me know what error code you're getting and upload the files below please.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
C:\$Windows.~BT\Sources\Panther\setupact.log
C:\$Windows.~BT\Sources\Panther\setuperr.log

gben123 · Aug 16, 2015

Here's cbs.txt. I'll try to get the other files to you. I'm having wi-fi problems and just had foot surgery so I'm restricted as to how much I can get around.

https://www.dropbox.com/s/r6jcp6jkyfthi32/cbs.txt?dl=0

Aura · Aug 16, 2015

Upgrading to Windows 10 on the WiFi is probably not the best idea. The download and install can be easily disrupted that way. Is there a way for you to get a wired connection for the upgrade?

gben123 · Aug 16, 2015

Well, I'm in a wheelchair and unable to drive (for 4 more weeks) so probably not soon.

Meanwhile do you have any opinion about Windows 10? Would you or have you upload(ed) it?

Aura · Aug 16, 2015

Then you should wait until your WiFi issue gets solved first, or you could use the Media Creation Tool instead.

And I use it, I upgraded to it 3 days after the release. So far, there's a few bugs here and there with programs I use that aren't fully Windows 10 compatible yet, but I didn't have any big issue that would prevent me from using my computer so far. I have it on both my desktop and laptop.

gben123 · Aug 17, 2015

I cycled power which resulted in installation of some updates then I checked for updates and upon attempting to download and install them received the following:

gben123 · Aug 17, 2015

gben123 · Aug 17, 2015

Error code 0x80070103

Aura · Aug 17, 2015

I cannot see the screenshots you attached, can you attach them back please?

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Receiving unknown update error fromf Windows Update

Aura

Sysnative Staff, Security Analyst

gben123

Member

Aura

Sysnative Staff, Security Analyst

gben123

Member

Aura

Sysnative Staff, Security Analyst

gben123

Member

Aura

Sysnative Staff, Security Analyst

gben123

Member

Aura

Sysnative Staff, Security Analyst

gben123

Member

gben123

Member

gben123

Member

Aura

Sysnative Staff, Security Analyst