R Kill Terminated two processes

robbo462003 · Jun 28, 2014

Hi I have just run R Kill and it completed with no issues found. Except it terminated two processes C:\Windows\SysWOW64\HsMgr.exe (PID: 3108) [WD-HEUR]
* C:\Windows\system\HsMgr64.exe (PID: 3132) [WD-HEUR]

Should I delete them? and if so why?

Thanks

Neil

Corrine · Jun 28, 2014

Hi, Neil.

Why did you run RKill? The purpose of RKill is to kill processes that are preventing you from running anti-malware software, such as Malwarebytes Anti-Malware.

Let's start with checking the exe. Please go to Jotti: Jotti's malware scan
Upload the filepath shown below into the "File to upload & scan" box at the upper left:

C:\Windows\system\HsMgr64.exe

Please upload the same file at VirusTotal: http://www.virustotal.com/
In the "Upload a file", browse to the file path above and upload the file.

Please provide the results from both Jotti and VirusTotal in your reply.

robbo462003 · Jun 28, 2014

Hi Corrine,

I ran R Kill because I could not run malwarebytes or access some UK websites, due to my experience with a scammer on Friday I assumed it was residual problems. Since posting Ive learnt my ISP BT had a problem this morning affecting all the UK but has now been corrected. So my issue has been resolved.

Thanks for your prompt reply
Neil

Corrine · Jun 28, 2014

Happy to know the issue wasn't related to the scammer phone call or malware. Thanks for letting me know, Neil.

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R Kill Terminated two processes

robbo462003

Well-known member

Corrine

Administrator,
Microsoft MVP,
Security Analyst

robbo462003

Well-known member

Corrine

Administrator,
Microsoft MVP,
Security Analyst

R Kill Terminated two processes

robbo462003

Well-known member

Corrine

Administrator, Microsoft MVP, Security Analyst

robbo462003

Well-known member

Corrine

Administrator, Microsoft MVP, Security Analyst

Administrator,
Microsoft MVP,
Security Analyst

Administrator,
Microsoft MVP,
Security Analyst