When you cannot reach Outlook.com or SkyDrive, check https://status.live.com/.
From https://status.live.com/detail/outlook
From https://status.live.com/detail/outlook
Outlook.com Outage
- Thread starter Corrine
- Start date
The 2:00 PM update was that the technical difficulties for SkyDrive were resolved. No news for Outlook.com.
- May 7, 2013
- 10,400
My SkyDrive seems to be working at the moment.
The status link shows there is still a problem with Outlook.com but I'm back in. Could be they're staggering bringing servers back online.
I never lost access to SkyDrive.
I never lost access to SkyDrive.
- May 7, 2013
- 10,400
My Outlook still isn't working, do you know why the servers went down?
No indication of what caused the problem.
I'm seeing the following at https://status.live.com/detail/outlook:
I found I could get back when I clicked the down arrow in the top left corner of https://status.live.com/detail/outlook next to Service Status and clicked Outlook.com. It immediately loaded.
I read on Twitter that one person whose phone was crawling due to the outage solved the problem by rebooting the phone.
I'm seeing the following at https://status.live.com/detail/outlook:
I found I could get back when I clicked the down arrow in the top left corner of https://status.live.com/detail/outlook next to Service Status and clicked Outlook.com. It immediately loaded.
I read on Twitter that one person whose phone was crawling due to the outage solved the problem by rebooting the phone.
AceInfinity
Emeritus, Contributor
If your email account is on the blu-m.hotmail.com server, then you will be affected. Not sure if that's the only one, but my public email account which is on that server is down. I'm disconnected from that server, so I can't send/receive anything from that email. My main personal email however, is on the col-m.hotmail.com server, and it is running perfectly fine; I am still connected to their server on that account.
Therefore some of you may get lucky, some won't. I have 2 main email accounts using Outlook/Hotmail, and 1 is working, 1 is not. :)
That troublesome server seems to have been affected by around 5:00PM (GMT -7hrs) my time. By what I'm reading in this thread though, it seems the blu-m server was not the only one affected.
Therefore some of you may get lucky, some won't. I have 2 main email accounts using Outlook/Hotmail, and 1 is working, 1 is not. :)
That troublesome server seems to have been affected by around 5:00PM (GMT -7hrs) my time. By what I'm reading in this thread though, it seems the blu-m server was not the only one affected.
Last edited:
zigzag3143
Contributor, Sysnative Staff Emeritus
- Mar 27, 2012
- 3,741
They are upgrading to 4.1 starting Aug 14th through Aug 15th. This is the only outstanding issue
The log on problem has been fixed
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The log on problem has been fixed
The log on problem has been fixed
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The log on problem has been fixed
Attachments
Anthony N
Well-known member
Well that explains why I wasn't getting any emails.
- May 7, 2013
- 10,400
I wonder what this meant to all the businesses dependent upon their e-mail to communicate with customers?
Well, I can tell you one thing, there weren't a lot of happy campers on MS Answers today.
I'm on blu165. With Ace on blu-m and consumers and businesses from around the world using the Microsoft mail servers can't help but consider that there are servers blu-a through blu-z and then blu001-blu###, with hundreds of clusters on each server.
Could there be a connection to Microsoft pulls critical Patch Tuesday fix for Exchange 2013?
Could there be a connection to Microsoft pulls critical Patch Tuesday fix for Exchange 2013?
AceInfinity
Emeritus, Contributor
If there is a connection, somebody is going to be getting in a lot of trouble for this downtime :lol:.
All fixed now - https://status.live.com/
- May 7, 2013
- 10,400
The o365 environment wasn't impacted at all, as they're totally separate infrastructures. People running businesses on gmail or Hotmail/outlook.com domains get what every other consumer gets for downtime.... nothing. It's not an enterprise-grade service, so expectations of enterprise-grade uptime are misplaced. It's bad downtime, and I hope they fix it, but I saw a lot of "my business is down!!!" posts on the 'net the last few days about it, and I felt empathy, but.... it's not a business/enterprise-grade service. It's like hosting a web server on a consumer-level broadband service - it probably works most of the time, but it'll be down from time to time without your control, and that's the tradeoff with consumer versus enterprise services - no SLA.
If the status page doesn't show an outage when you follow the link, I suggest that you click the "report it" link.
AceInfinity
Emeritus, Contributor
If the status page doesn't show an outage when you follow the link, I suggest that you click the "report it" link.
It's not fixed, mine is down too.
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