Number of errors on my laptop. I think all relate to my windows still not being able upgrade to Sp1

Gareth

Gareth

Active member
Joined
Jun 1, 2021
Posts
31
I get the dism error 87 i also get windows update error 80072EFE and constantly get error 0xc00007b and frequently dll files not present errors when try to install programs as well as Sp1 required to run this programme. I have followed steps 1-6 although i did run SFCFix.exe
before finding this the current method. My Laptop is running windows 7 basic version 6.1.7600.16385 and i cannot access the cbs.log file which i have attached along with the second SFCFix doc file. I would appreciate so assistance as this laptop is old i Know but very frustrating as it is limited due to errors i receive. I was actually looking for an iso to try reload windows when I found this forum site.

Regards

Gareth
 

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Hello and welcome,

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.

  2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
  3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  4. Press the Scan button.
  5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 

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Okay I did as instructed have attached SFCFix2.txta and when I used the FRST64 I got an error "one not updated."
Hope this will help
 

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The following crack was downloaded and might be just a remnant:
"Chimera Tool Full Cracked Working Without Internet 1000% Tested Free Download-1601365050"

It is against the rules to help people with an illegal operating system or other illegally used programs.
Hacktools can make your system slower and also less secure.
Do you agree that we continue to do a repair attempt for this computer that will also remove the crack ?
 
you may remove any cracked programmes that you think necessary the chimera programme was tried well after the issues this laptop has and it was installed to try and root my huawei cellphone but feel free to remove it.

Regards
Gareth
 
Okay, please follow the steps in the given order. If anything is unclear please ask first.

Step 1:
Uninstall following programs one at a time. If you are being asked to reboot the machine please do.
Advanced SystemCare
Google Toolbar for Internet Explorer
IObit Software Updater
IObit Uninstaller 9
Java 7 Update 51 (64-bit)
Java 7 Update 51
Reboot the machine.

Step 2:
Open this web page to download the latest version. Click 'Free Java Download' and then 'Agree and Start Free Download'.
Download the installer jxpiinstall.exe and run it.
Click Install and then Install>.
Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that!
If you get a pop-up saying "Out-of-date Java versions detected.", click Uninstall>. This will remove the outdated Java versions.

Step 3:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

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Hi Gareth here have completed list as asked and please see attached file.

Regards
Gareth
 

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Uninstall the program "Avast Update Helper" if listed now and report the result.
 
Okay uninstalled avast update helper is there anything else that needs doing or testing.

Regards
Gareth
 
Okay uninstalled avast update helper is there anything else that needs doing or testing.

Regards
Gareth
 
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
ran windows update and got Code 80072EFE will attach cbs.logs

Regards

Gareth
 

Attachments

Are you using a wired network connection or wireless ?
Shutdown your computer and modem/router.
Restart the modem/router after 30 seconds.
Wait 2 minutes to complete the reboot of the modem/router.
Restart the computer.

Check Windows Update again and report the result.
 
on checking for windows updates after restarting the wifi it searched longer than it did before but after while returned the error Code 80072EFE.
Regards

Gareth
 
Please check for Windows Update with a wired network connection and report the result.
 
Hi Peter no luck on the wired connection no spare cables if i find one will try again how would let you know if i have come right at a later stage ?

Regards

Gareth
 
Hi Peter no luck on the wired connection no spare cables if i find one will try again how would let you know if i have come right at a later stage ?

Regards

Gareth
 
No problem, just provide the result using a network cable.
 
Hi Peter I went and bought a cable and same test with a wired connection and returned the same error code 80072EFE as with the wifi connection
Regards
Gareth
 
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