softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 3, 2016 #21 LOL ~ ~ ~ all of this is very strange indeed! During the process of seeking help, I do not recall un-installing .Net Framework <if I did...it did not work>. I have some information for you to review regarding this mystery. I have screen shots where you will see .NET Framework in the registry, however not the current version (perhaps that was due to directions in error). Also, you will see "success" of .NET Framework 4.5.2 installed with a security update! Now, it refuses to update with the error. Let me offer you the screen shots below from Google Drive: 1) Registry: Net Framework in Registry.zip - Google Driv 2) Update request 2-3-2016: Security Update 2-2-2016.zip - Google Driv 3) Success updates: NET Framework Succe 4) Failed updates: .NET Framework Faile As you will see, this 4.5.2 has successfully installed before 12/23/2015; However, it does not show in the registry, it does not show in All Programs; and of recent it will not download/install with success. I sure appreciate your assistance! <There does not seem to be an answer or M$ instructions as to how to fix this. Note: I did follow QM7's advise in BC to no avail.> Cheers Aura!
LOL ~ ~ ~ all of this is very strange indeed! During the process of seeking help, I do not recall un-installing .Net Framework <if I did...it did not work>. I have some information for you to review regarding this mystery. I have screen shots where you will see .NET Framework in the registry, however not the current version (perhaps that was due to directions in error). Also, you will see "success" of .NET Framework 4.5.2 installed with a security update! Now, it refuses to update with the error. Let me offer you the screen shots below from Google Drive: 1) Registry: Net Framework in Registry.zip - Google Driv 2) Update request 2-3-2016: Security Update 2-2-2016.zip - Google Driv 3) Success updates: NET Framework Succe 4) Failed updates: .NET Framework Faile As you will see, this 4.5.2 has successfully installed before 12/23/2015; However, it does not show in the registry, it does not show in All Programs; and of recent it will not download/install with success. I sure appreciate your assistance! <There does not seem to be an answer or M$ instructions as to how to fix this. Note: I did follow QM7's advise in BC to no avail.> Cheers Aura!
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 3, 2016 #22 So did the update KB2901983 installed successfully or not? Do you use Visual Studio by the way?
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 3, 2016 #23 Yes, update KB2901983 did install successfully. It installed correctly on 11/14/2014 success4 (2).zip - Google Driv No, I do not use Visual Studio to my knowledge. In fact, I'd have to do a Google search to understand what I would use it for? Last edited: Feb 3, 2016
Yes, update KB2901983 did install successfully. It installed correctly on 11/14/2014 success4 (2).zip - Google Driv No, I do not use Visual Studio to my knowledge. In fact, I'd have to do a Google search to understand what I would use it for?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 3, 2016 #24 Visual Studio is an IDE created by Microsoft to develop apps, programs, websites, in various languages, mostly C#. If you're not a programmer, I don't know why you would have it installed and it might be getting in the way. If you don't need it, can you uninstall it? :)
Visual Studio is an IDE created by Microsoft to develop apps, programs, websites, in various languages, mostly C#. If you're not a programmer, I don't know why you would have it installed and it might be getting in the way. If you don't need it, can you uninstall it? :)
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 3, 2016 #25 Thank you for the definition of Visual Studio. As it does not pertain to my topic, it will not be addressed in this thread. Regarding the .Net Framework, where do we stand? If there is no resolve that you can assist me with, go ahead and close the thread. It sure is a perplexing situation! You have spend a lot of time on this topic, and I am very grateful Aura for all you have done to attempt to solve my problem! soft
Thank you for the definition of Visual Studio. As it does not pertain to my topic, it will not be addressed in this thread. Regarding the .Net Framework, where do we stand? If there is no resolve that you can assist me with, go ahead and close the thread. It sure is a perplexing situation! You have spend a lot of time on this topic, and I am very grateful Aura for all you have done to attempt to solve my problem! soft
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 3, 2016 #26 I can assist you with this, no worries :) What about trying to install it using the offline installer from the Microsoft Download Center? Simply download and execute it to launch the installation.
I can assist you with this, no worries :) What about trying to install it using the offline installer from the Microsoft Download Center? Simply download and execute it to launch the installation.
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 6, 2016 #27 Hello Aura, Apologies for the delay. This is the website where I got the download: https://www.microsoft.com/en-us/download/confirmation.aspx?id=42642 This is the result (same x many times) : .NetFramework2-06-2016failure.JPG - Google Driv As this version of .NET Framework (4.5.2) was a security download/success 11-14-2014, I do not understand why it's still showing to update and the result is failure? Thank you! soft
Hello Aura, Apologies for the delay. This is the website where I got the download: https://www.microsoft.com/en-us/download/confirmation.aspx?id=42642 This is the result (same x many times) : .NetFramework2-06-2016failure.JPG - Google Driv As this version of .NET Framework (4.5.2) was a security download/success 11-14-2014, I do not understand why it's still showing to update and the result is failure? Thank you! soft
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 6, 2016 #28 Personally, I would run the .NET Framework Cleanup Tool on your system, then restart your computer and try to install .NET Framework 4.5.2 from the link you posted as well. MSDN Blogs
Personally, I would run the .NET Framework Cleanup Tool on your system, then restart your computer and try to install .NET Framework 4.5.2 from the link you posted as well. MSDN Blogs
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 7, 2016 #29 Hello Aura! I did run the Cleanup tool for 4.5.2 (no other versions). It appeared to me that 4.0, 4.5, 4.5.1 and 4.5.2 are missing? Attempting to install 4.0 from Aaron Stebner's link: https://www.microsoft.com/en-us/download/confirmation.aspx?id=17718 I received a failure. Let me provide you with the log that was generated (I do not understand any of it, apologies!) As always, I sure appreciate your help! :smile9: Log: https://drive.google.com/file/d/0B8rw2QkdJWzPSDAzaXpYRktnTDQ/view?usp=sharing soft
Hello Aura! I did run the Cleanup tool for 4.5.2 (no other versions). It appeared to me that 4.0, 4.5, 4.5.1 and 4.5.2 are missing? Attempting to install 4.0 from Aaron Stebner's link: https://www.microsoft.com/en-us/download/confirmation.aspx?id=17718 I received a failure. Let me provide you with the log that was generated (I do not understand any of it, apologies!) As always, I sure appreciate your help! :smile9: Log: https://drive.google.com/file/d/0B8rw2QkdJWzPSDAzaXpYRktnTDQ/view?usp=sharing soft
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 8, 2016 #30 Thanks for the log Lisa :) Code: [02/07/16,19:23:30] Install state for .NET Framework 2.0: installed with service pack 2. [02/07/16,19:23:30] Install state for .NET Framework 3.0: installed with service pack 2. [02/07/16,19:23:30] Install state for .NET Framework 3.5: installed with service pack 1. This makes sense, since you are using Windows 7, these .NET Framework versions are enabled in the "Turn On or Off Windows Features" panel. And what was the error message that you received when trying to install .NET Framework 4.0? Do you remember the error message and/or the error code?
Thanks for the log Lisa :) Code: [02/07/16,19:23:30] Install state for .NET Framework 2.0: installed with service pack 2. [02/07/16,19:23:30] Install state for .NET Framework 3.0: installed with service pack 2. [02/07/16,19:23:30] Install state for .NET Framework 3.5: installed with service pack 1. This makes sense, since you are using Windows 7, these .NET Framework versions are enabled in the "Turn On or Off Windows Features" panel. And what was the error message that you received when trying to install .NET Framework 4.0? Do you remember the error message and/or the error code?
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 12, 2016 #31 TGIF Aura! Here is the log file for the (yet again!) failure to install .NET Framework 4.0 https://drive.google.com/file/d/0B8rw2QkdJWzPQzF1Ti1rUlhJWUk/view?usp=sharing I'm sure there must be something silly that is blocking all of these installations? Thanks again...apologies for these delays! soft :smile9: P.S. I copied and pasted the log into word, then created a share link. I hope you can read it okay! :huh:
TGIF Aura! Here is the log file for the (yet again!) failure to install .NET Framework 4.0 https://drive.google.com/file/d/0B8rw2QkdJWzPQzF1Ti1rUlhJWUk/view?usp=sharing I'm sure there must be something silly that is blocking all of these installations? Thanks again...apologies for these delays! soft :smile9: P.S. I copied and pasted the log into word, then created a share link. I hope you can read it okay! :huh:
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 12, 2016 #32 Can you follow the instructions under "Method 1: Fix MSI software update registration corruption issue" and run the fix-it? Once done, try to install the .NET Framework again. If it fails, please upload the error log once more. https://support.microsoft.com/en-us/kb/976982
Can you follow the instructions under "Method 1: Fix MSI software update registration corruption issue" and run the fix-it? Once done, try to install the .NET Framework again. If it fails, please upload the error log once more. https://support.microsoft.com/en-us/kb/976982
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 12, 2016 #33 Followed instructions for "Method 1: Fix MSI software update registration corruption issue" (It showed completed) Ran another .NET Framework 4.0 installation: fatal error; log file below: Fail-Installation Log-.NET Framework 4.0 2-12-2016.docx - Google Driv Aura, I sure appreciate your time with this hair pulling mystery! Thanks soft
Followed instructions for "Method 1: Fix MSI software update registration corruption issue" (It showed completed) Ran another .NET Framework 4.0 installation: fatal error; log file below: Fail-Installation Log-.NET Framework 4.0 2-12-2016.docx - Google Driv Aura, I sure appreciate your time with this hair pulling mystery! Thanks soft
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 13, 2016 #34 Press on the Win Key + R and copy/paste the following inside: Code: %temp%\Microsoft .NET Framework 4 Setup_4.0.30319\netfx_Core_x86.msi Is it launching an installation?
Press on the Win Key + R and copy/paste the following inside: Code: %temp%\Microsoft .NET Framework 4 Setup_4.0.30319\netfx_Core_x86.msi Is it launching an installation?
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 13, 2016 #35 Clicking Windows +R (the windows key, how to get the +and R at the same time?) My attempt took me to the Run window. I copied your code and received the following: Please launch in Setup.exe Stuck there.
Clicking Windows +R (the windows key, how to get the +and R at the same time?) My attempt took me to the Run window. I copied your code and received the following: Please launch in Setup.exe Stuck there.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 15, 2016 #36 I might be on to something. Follow the instructions below please. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:2918614 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
I might be on to something. Follow the instructions below please. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:2918614 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 15, 2016 #37 Hi Aura! Sure hope you had a great birthday! Then...you're right back to work!:lol: I did run your command. I was asked "do you want to uninstall KB2918614" I said yes. The green uninstalling bar went to town; no other information or messages. The command prompt window returned and I closed it. Can't wait for the next step! I'm feeling excited! soft
Hi Aura! Sure hope you had a great birthday! Then...you're right back to work!:lol: I did run your command. I was asked "do you want to uninstall KB2918614" I said yes. The green uninstalling bar went to town; no other information or messages. The command prompt window returned and I closed it. Can't wait for the next step! I'm feeling excited! soft
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Feb 15, 2016 #38 Alright now restart your computer and try to install the .NET Framework again. If it fails, please upload the new error log for me. Edit: And I had a great birthday, thanks :)
Alright now restart your computer and try to install the .NET Framework again. If it fails, please upload the new error log for me. Edit: And I had a great birthday, thanks :)
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 15, 2016 #39 [oops..forgot to send you a .net framework wish!] Failure...:noidea: Installation Log-.NETframework-4.0-2-15-2016.docx - Google Driv
[oops..forgot to send you a .net framework wish!] Failure...:noidea: Installation Log-.NETframework-4.0-2-15-2016.docx - Google Driv
softeyes Active member Joined Jan 17, 2016 Posts 30 Feb 15, 2016 #40 Not a bump ~ Security Update Failure 2-15-2016 Hi Aura, Thought you would like to see the result(s) of the recent 2/2016 security update failures (topic errors) M$ Failures 2-15-2016.JPG - Google Driv M$ Update-2-15-2016.JPG - Google Driv <note: several of the failures have to do with Office 2013 which is not installed on this computer. I hid these updates) Thanks as always! soft
Not a bump ~ Security Update Failure 2-15-2016 Hi Aura, Thought you would like to see the result(s) of the recent 2/2016 security update failures (topic errors) M$ Failures 2-15-2016.JPG - Google Driv M$ Update-2-15-2016.JPG - Google Driv <note: several of the failures have to do with Office 2013 which is not installed on this computer. I hid these updates) Thanks as always! soft