.NET Framework 3.5 not in Programs and Features

[Sintharius]

Hi Sysnative folks,

I have to admit, right now I'm working in Bleeping Computer on a Windows 7 Home Premium x64 OEM laptop. Person has .NET Framework issues and I have attempted to reinstall it, but he does not have the option to turn on and off .NET Framework in "Turning Windows features on or off".

I do not want to do a fresh reinstall since it will lock the guy out of his external HDD, and a repair install is impossible given that there are no reliable sources of Windows .iso installation files.

Any idea? I would appreciate the help since troubleshooting Windows issues is not my forte.

Regards,
Alex

 

[niemiro]

Welcome to Sysnative!

A link to the thread would be great if at all possible.

What precisely is wrong with his .net? If we can't reinstall Windows then we need really to aim for a fix. And the processes which handle updating, in some respects - operating, installation and reinstallation, turning on & off, etc. etc. are all the same. So when one breaks often they all break.

At any rate, complete destructive reinstallation of .net is no longer recommended, especially for the latest versions of .net (versions 1.0, 1.1, 2.0 etc, especially on Windows XP are a completely different game). What we now tend to do is turn on diagnostic logfile writing, re-fail the installation, grab the logfiles, and fix whatever's wrong.

Richard

 

[Sintharius]

Hi niemiro,

At first the issue was with iTunes, when I had him perform the procedures to repair iTunes then the problem with .NET Framework popped up in Windows Update (2 of them for 3.5.1, keeps failing).

The thread is here. Apologies if I messed up anything while trying to fix it (should've seeked you guys earlier...)

Regards,
Alex

 

[Sintharius]

It's been three days... any progress?

 

[Sintharius]

Consider this resolved - the guy went to Tweaking.com to ask for help. My part in there is over.

 

[jcgriff2]

Apologies for the not-so-timely manner of reply.