[SOLVED] need to fix checksur CSI Payload File Missing

garegin · Oct 14, 2015

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-14 16:44
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 KBDLA.DLL amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd
(f) CSI Payload File Missing 0x00000000 KBDLT.DLL amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d
(f) CSI Payload File Missing 0x00000000 KBDLAO.DLL amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb
(f) CSI Payload File Missing 0x00000000 KBDKHMR.DLL amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964
(f) CSI Payload File Missing 0x00000000 KBDKOR.DLL amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59
(f) CSI Payload File Missing 0x00000000 KBDKYR.DLL amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e
(f) CSI Payload File Missing 0x00000000 KBDLT1.DLL amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6
(f) CSI Payload File Missing 0x00000000 kbdlk41a.dll amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2
Summary:
Seconds executed: 2400
Found 8 errors
CSI Payload File Missing Total count: 8

Aura · Oct 14, 2015

Since I'm assisting you in another thread, might as well jump in that one as well

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

garegin · Oct 14, 2015

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-14 18:58:44.103
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\mirna\Downloads\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2\kbdlk41a.dll to C:\Windows\winsxs\amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2\kbdlk41a.dll.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6\KBDLT1.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6\KBDLT1.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd\KBDLA.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd\KBDLA.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb\KBDLAO.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb\KBDLAO.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964\KBDKHMR.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964\KBDKHMR.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e\KBDKYR.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e\KBDKYR.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d\KBDLT.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d\KBDLT.DLL.
Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59\KBDKOR.DLL to C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59\KBDKOR.DLL.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..panese_dec_lk411-aj_31bf3856ad364e35_6.1.7600.16385_none_adb4d6fe953098f2
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7600.16385_none_e8fe577f6ec42bd6
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-0000080a_31bf3856ad364e35_6.1.7600.16385_none_58846fba7035fedd
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000454_31bf3856ad364e35_6.1.7600.16385_none_448b39947d0e4deb
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000453_31bf3856ad364e35_6.1.7600.16385_none_4419b2667d574964
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000440_31bf3856ad364e35_6.1.7600.16385_none_42c533a47e32222e
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000427_31bf3856ad364e35_6.1.7600.16385_none_45e013767c330e9d
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..l-keyboard-00000412_31bf3856ad364e35_6.1.7600.16385_none_43a886587d9fde59
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2015-10-14 18:58:48.424
Script hash: JXTRWv3EzRPWaF7NyippMJy7gkicaHQfy3fF2Zyt7nM=
----------------------EOF-----------------------

Aura · Oct 14, 2015

Now, let's run SFC to see if the replacements are accepted.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

garegin · Oct 14, 2015

side question. are sfc and dism checks mutually exclusive. Because I have noticed times where the errors show up on one or the other and vice versa? if checksum or dism is good, do I have to run sfc and vise versa.

Aura · Oct 15, 2015

I'm not sure if I understand your question, but I can tell you that it depends. In theory, if under Windows 8/8.1/10, SFC returns a clean CBS.log, DISM shouldn't detect anything (since we use DISM to run SURT on Windows 8+), however, it's possible that DISM detects corruption that SFC cannot see. The same goes for SFC and SURT under Windows Vista and Windows 7. Hence why before proceeding with a Windows Update issue, we always makes sure that both SFC and DISM/SURT return clean logs.

garegin · Oct 15, 2015

ok. here is new cbc.log

Aura · Oct 15, 2015

One more payload needs to be replaced.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

garegin · Oct 15, 2015

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-15 13:00:27.539
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\mirna\Downloads\SFCFix (1).zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini

Successfully copied file C:\Users\mirna\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini to C:\Windows\winsxs\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2015-10-15 13:00:28.350
Script hash: Pnn14GYYlcbupkebKrNZT10omgt5dxQTXnw44DbhooI=
----------------------EOF-----------------------

Aura · Oct 15, 2015

You can run SFC again and give me a new CBS.log.

garegin · Oct 15, 2015

Aura said:
You can run SFC again and give me a new CBS.log.

the customer took the laptop.
I think it went ok, though.

Aura · Oct 15, 2015

In that case it's good. If it doesn't work, I guess he'll just bring it back to you

Search

Search

[SOLVED] need to fix checksur CSI Payload File Missing

garegin

Well-known member

Aura

Sysnative Staff, Security Analyst

garegin

Well-known member

Aura

Sysnative Staff, Security Analyst

garegin

Well-known member

Aura

Sysnative Staff, Security Analyst

garegin

Well-known member

Attachments

Aura

Sysnative Staff, Security Analyst

garegin

Well-known member

Aura

Sysnative Staff, Security Analyst

garegin

Well-known member

Aura

Sysnative Staff, Security Analyst