Microsoft Out-of-Band Update for BSOD Network Printer Issue Released

[Corrine]

Microsoft released out-of-band non-security updates for Windows 10 Versions 1909 and 2004 as well as versions 1803 and 1809 for enterprise/education. The purpose of the updates is to fix the issue causing blue screens (BSOD) when printing to network printers with Type 3 printer drivers. The issue showed up after installing the March 2021 cumulative updates.

Because the updates are optional, they are not available via Windows update. However, if you have been affected by this issue, the updates can be downloaded manually from the Microsoft Catalog:

• KB5001567 for Win10 v2004/20H2
• KB5001566 for Win10 v1909
• KB5001568 for Win10 v1809 enterprise/education/LTSC 2019
• KB5001565 for Win10 v1803 enterprise/education

 

[britechguy]

Just as a note, while KB5001567 will not install automatically via Windows Update like most cumulative updates do, it is presented in the Windows Update Pane with the heading, Optional quality update available, and a Download and install link. You do not need to go to the catalog to fetch it. I'd presume the other KB numbers for the other editions and versions will behave similarly.