Learn How to Fix Windows Update: The Sysnative Windows Update Academy

niemiro · May 4, 2019

Welcome to the Sysnative Windows Update Academy!

We formally opened in 2013 to provide a community of experts capable of teaching the analysis and repair of Windows Update error codes and related servicing problems. We are a small group of volunteers who work together to build tools, knowledge and training resources so that we can help many tens of thousands of users to fix their Windows Update problems completely free of charge.

Would you be interested in helping out in the Windows Update forum here at Sysnative? We offer you the chance to train with us, learning the methods and techniques needed to diagnose and repair all manner of Windows Update corruptions. This topic area is extremely technical and can be very interesting, ever changing and really rewarding. Very little prior knowledge is required.

What we offer

Structured Tutorials - We begin with a series of structured tutorials which assume no knowledge of the subject and carefully build all of the foundations you need to get started in the world of Windows Update. In fact, we make the first tutorial of the course publicly available: How to fix Windows Update errors using DISM (DISM.log) or the System Update Readiness Tool / SURT (CheckSUR.log)

Practice Logs - After each major section of structured tutorials we pose a practice log - a series of questions or exercises which you are to work through yourself to test your understanding. These will be marked by our experienced instructors with plenty of constructive feedback given and extension questions posed.

Reference Library - A collection of many years worth of accumulated knowledge, summarising the fixes and tricks needed to resolve many of the Windows Update problems, logfile fragments and common corruptions you will see day to day in the real world.

Specialist Tools - A wide range of utilities and programs developed here at Sysnative which speed up or even fully automate the analysis and repair of many servicing corruptions.

A community of experts - Aside from our instructors we also have our community of analysts and trainees who each bring their own unique skills and experiences to our inclusive community. When we put our minds together to solve a problem there is very little we cannot figure out.

Requirements

The ability to commit to a lengthy training program and a willingness to help out in our Windows Update forum after graduation.
Some prior experience helping out on online computer tech support forums. We want you to have a little familiarity with how things work and what it's like to volunteer some time in this way. It can be at either Sysnative or elsewhere. Requirement: at least 75 posts helping users online, or equivalent experience.
Moderate technical skills, including proficient use of Microsoft Windows, comfort with opening and executing instructions in the Command Prompt, familiarity with Task Manager and Notepad, and the ability to make simple changes in the Windows registry.
An eager desire to learn lots of new things, and a willingness to work in a friendly team.

Still interested? Feel free to ask us any questions you have, or send us your application now!

Register an account with us and send a private message to softwaremaniac or BrianDrab with answers to the following application questions:

1. Fixing Windows Update issues might seem uninteresting to many people. What about it interests you?
2. Do you plan on assisting us at Sysnative once the training has been completed?
3. Getting through the entire training process and becoming a trusted helper will take months but you can go at your own pace. Is this something you are willing to commit to finishing?
4. How much time can you dedicate to training a week?
5. Have you ever taken any type of training or academy at another site where forums/posts were the main means of communication?
6. Do you have any experience walking users through a process or problem on their computers using written communication?
7. Are you a member of any other forums?
8. How did you find Sysnative?

We really look forward to hearing from you and getting to know you better :)

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Learn How to Fix Windows Update: The Sysnative Windows Update Academy

niemiro

Senior Administrator, Windows Update Expert, Developer