The article is written by an arrogant twit, just like I was when I was a young sysadmin. I knew everything, and anyone who didn't know how to configure their network connections or run commands at a command prompt were STUPID! Until this twit realizes he has no idea how to actually fix his own vehicle if it breaks down electronically (that's a computer, right?), or his dishwasher (again, run by a computer), or his refrigerator (you get the picture)... Stating people don't know how to use a computer because they don't know how to ADMINISTRATE it is probably true if you have usage==admin in your mind, but that doesn't mean people are stupid for not learning how to do such things. I wish more people knew how to click the "fix this for me" button too, but I'm not gonna write a self-aggrandizing blog post about it either. Also, the fact he didn't teach the student because his time was important (just like hers probably was) means he's just another oblivious sysadmin who's better than anyone else. He perpetuated the problem he was railing about and apparently didn't realize the irony in his post, even though he WROTE IT DOWN and should obviously have had time to proofread (and re-read) it.
Did anyone else get that vibe from this? Maybe that's just learning from life as a grown-up consultant who used to be a know-it-all admin, or maybe not? I don't know, but that's the vibe I got reading this. It made me feel badly about everyone I used to interact with when I was a know-it-all PFY. I'm sort of tired of admins who rail that users don't know how to do the basics of their job - does their job title include being an admin on a PC or Mac (or a Linux) box? If so, then fire them. If not, then that's *YOUR JOB*. Stop whining and go do what you get paid to do - you aren't doing the business finances or HR, are you? No? Shut up and get to work, life's not fair, and welcome to the real world where we specialize because it allows us to be better at something than others, get paid for it, and it's better for business usually as it grows to do so.
