[SOLVED] KB5031356 Failed to Install

scottmandu · Nov 13, 2023

Hi,

I am using Windows 10 22H2 and have issues trying to install Windows Update KB5031356. Tried multiple times without success. See screenshot below.

Someone else was having the same issue at this thread:
[SOLVED] - Win10 22H2 failure to install both KB5031356 & KB5031445

Attached are my CBS.zip and ComponentsScanner.txt files.

scottmandu · Nov 13, 2023

Any help would be greatly appreciated.

Maxstar · Nov 15, 2023

Hi,

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.
Attach the file setupapi.dev.zip in your next reply.

scottmandu · Nov 15, 2023

Attached is the requested setupapi.dev.zip file.

Maxstar · Nov 16, 2023

Hi,

Download

SFCFix and save it to your desktop.

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

scottmandu · Nov 16, 2023

Attached is the requested SFCFix.txt file.

Maxstar · Nov 17, 2023

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

scottmandu · Nov 17, 2023

Attched is SFCFix.txt.

Maxstar · Nov 17, 2023

Great, please run the System File Checker as well and post the result.

scottmandu · Nov 17, 2023

Ran SFC and it is ok.

Maxstar · Nov 18, 2023

Hi,

Great, please attempt to update. If it fails attach a new copy of the CBS logs..

scottmandu · Nov 18, 2023

Hi....Windows Update installed 3 updates without issue....but not KB5031356....but its likely fine?

Maxstar · Nov 18, 2023

Hi,

KB5031356 is the cumulative update (LCU) of October. The latest installed LCU is KB5032189 (November) which is the recent update and replaced the previous one.

So this looks good, if there are no remaining issues we can mark this thread as solved.

scottmandu · Nov 18, 2023

Thanks for your help. Much appreciated.

Maxstar · Nov 18, 2023

You're welcome. Glad I could help to resolve this issue...

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[SOLVED] KB5031356 Failed to Install

scottmandu

Well-known member

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scottmandu

Well-known member

Maxstar

Windows Update Moderator, Security Analyst

scottmandu

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

scottmandu

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

scottmandu

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

scottmandu

Well-known member

Maxstar

Windows Update Moderator, Security Analyst

scottmandu

Well-known member

Maxstar

Windows Update Moderator, Security Analyst

scottmandu

Well-known member

Maxstar

Windows Update Moderator, Security Analyst