M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 25, 2022 #21 Requested files Note: System language is German, therefore some service names are in German Attachments setupapi.dev.log.7z 743.4 KB · Views: 1 services.txt 27.6 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 25, 2022 #22 Please run the following command as well, attach the new services.txt file. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
Please run the following command as well, attach the new services.txt file. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 25, 2022 #23 Requested file Note: System language is German, therefore some service names are in German Attachments services.txt 90.1 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 25, 2022 #24 Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg export "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog" "%userprofile%\desktop\regexp.txt" When finished, a logfile called regexp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg export "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog" "%userprofile%\desktop\regexp.txt" When finished, a logfile called regexp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 25, 2022 #25 Requested file Attachments regexp.txt 463.5 KB · Views: 3
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 26, 2022 #26 Hi, Open a elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-s..-component-issuance_31bf3856ad364e35_10.0.19041.1682_none_b6659a44fd89f0eb > "%userprofile%\Desktop\Dirlist.txt"
Hi, Open a elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-s..-component-issuance_31bf3856ad364e35_10.0.19041.1682_none_b6659a44fd89f0eb > "%userprofile%\Desktop\Dirlist.txt"
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 26, 2022 #27 Requested file Attachments Dirlist.txt 758 bytes · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 26, 2022 #28 Export CBS (Component Based Servicing) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Export CBS (Component Based Servicing) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 26, 2022 #29 Requested file Attachments ComponentBasedServicing.7z 798.6 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 26, 2022 #30 Which N version of Windows 10 is installed, Home/Pro/Education?
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 26, 2022 #31 Edition Windows 10 Pro N Version 21H2 Installiert am ‎02.‎11.‎2021 Betriebssystembuild 19044.1469 Leistung Windows Feature Experience Pack 120.2212.3920.0
Edition Windows 10 Pro N Version 21H2 Installiert am ‎02.‎11.‎2021 Betriebssystembuild 19044.1469 Leistung Windows Feature Experience Pack 120.2212.3920.0
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 26, 2022 #32 Thanks, it's a little unclear what is the cause of the rollback, maybe we need to use Process Monitor to get more info what's happening. But first run the following command. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command and press enter. Code: DISM /online /cleanup-image /RestoreHealth Take a screenshot of the commandprompt window and paste it into your next reply.
Thanks, it's a little unclear what is the cause of the rollback, maybe we need to use Process Monitor to get more info what's happening. But first run the following command. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command and press enter. Code: DISM /online /cleanup-image /RestoreHealth Take a screenshot of the commandprompt window and paste it into your next reply.
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 26, 2022 #33 Requested screenshot: Translated part: 100.0% The restore operation was completed successfully. The operation was completed successfully.
Requested screenshot: Translated part: 100.0% The restore operation was completed successfully. The operation was completed successfully.
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 26, 2022 #34 For your information: I don't know when and why but the problematic update changed from KB5013942 to KB5014699. I didn't recognised it in first place cause the symptom is the same with the new failing update then with the old failing one. And during that time other updates are installed sucessfully, from which i would conclude that the old failing update was just replaced by the new one.
For your information: I don't know when and why but the problematic update changed from KB5013942 to KB5014699. I didn't recognised it in first place cause the symptom is the same with the new failing update then with the old failing one. And during that time other updates are installed sucessfully, from which i would conclude that the old failing update was just replaced by the new one.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 27, 2022 #35 Hi, Thanks for the additional information, please run the following fixlist to check the Spoftware Protection Service. Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 120 bytes · Views: 6
Hi, Thanks for the additional information, please run the following fixlist to check the Spoftware Protection Service. Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
M McMetrox Contributor Joined May 17, 2022 Posts 33 Jun 27, 2022 #36 Run frst.exe and requested file Attachments Fixlog.txt 3.5 KB · Views: 3
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 27, 2022 #37 The registry and system files looks fine, so I've checked all the CBS_persist logs again and noticed the following info line. Code: 2022-05-20 00:13:21, Info CSI 0000102e BFSVC: 'System partition is not in a space' 1. Open the start menu and type diskmgmt.msc and press enter. 2. Enlarge this Window and take a screenshot and post it into your next reply.
The registry and system files looks fine, so I've checked all the CBS_persist logs again and noticed the following info line. Code: 2022-05-20 00:13:21, Info CSI 0000102e BFSVC: 'System partition is not in a space' 1. Open the start menu and type diskmgmt.msc and press enter. 2. Enlarge this Window and take a screenshot and post it into your next reply.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Jun 27, 2022 #39 Hi, Capture Process Monitor BootLog 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Select the Options....Enable Boot Logging option. A Enable Boot Logging dialog will come up. Just click OK. 3. Create a folder on your desktop named BootLog. 4. Run Windows Update. Let the machine reboot and revert just like it has in the past. 5. After the machine has rebooted and come back up to the desktop, open Process Monitor again. A message box will come up telling you that a log of boot-time activity was created and ask if you wish to save it. Click Yes and save to the BootLog folder on your desktop. 6. This may take some time as it converts the boot-time data. Allow it to finish. 7. Zip up the entire BootLog folder on your desktop and upload to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free.
Hi, Capture Process Monitor BootLog 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Select the Options....Enable Boot Logging option. A Enable Boot Logging dialog will come up. Just click OK. 3. Create a folder on your desktop named BootLog. 4. Run Windows Update. Let the machine reboot and revert just like it has in the past. 5. After the machine has rebooted and come back up to the desktop, open Process Monitor again. A message box will come up telling you that a log of boot-time activity was created and ask if you wish to save it. Click Yes and save to the BootLog folder on your desktop. 6. This may take some time as it converts the boot-time data. Allow it to finish. 7. Zip up the entire BootLog folder on your desktop and upload to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free.