Windows 7 SP1 (64bit) - have seen this error, from others, on your forum. I followed the directions to gather the diagnostic data but did not take any actions to edit or fix anything.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2: Warning: The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Thanks Peter! Here's the info and I didn't try re-installing the updates as I'm not sure if we're at that point yet:
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-20 23:57:54.549
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-05-20 23:58:10.664
Script hash: G+CmXYVht8Wx+Wh5hJQw4QMN+xVRWNyzr4Rt4yKxDj4=
----------------------EOF-----------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 19-05.2019
Ran by erik (20-05-2019 23:52:17) Run:1
Running from C:\Users\erik\Desktop
Loaded Profiles: erik (Available Profiles: UpdatusUser & erik)
Boot Mode: Normal
==============================================
Processes closed successfully.
C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully
C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
They were both small enough where I could just paste them both in:
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-21 15:58:30.476
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest.
Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest.
Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest
Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest
Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest
Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest
Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2019-05-21 15:58:30.678
Script hash: pq18v9i422jkUtIB2XLHqPFN5y4tLhG0fY4Yh86yGg8=
----------------------EOF-----------------------
=============================CheckSur.log========================
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-05-21 16:09
Great! You fixed the Wndows update referenced in this thread. The office updates are failing with an 80070663. Should I start a new thread for those or does sysnative.com not even deal with Office issues?
Nice. I'm not so familiar with Office update problems but we can have a look.
FRST Scan:
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Attach the logfiles FRST.txt and Addition.txt to your next reply.
Step 2: Update Java
Uninstall the outdated Java version "Java 7 Update 67" first.
Open this web page to download the latest version. Click 'Free Java Download' and then 'Agree and Start Free Download'.
Download the installer jxpiinstall.exe and run it.
Click Install and then Install>. Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that!
Step 3: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
I can see that particular KB in the list of failed updates but not in the list of Updates that need to be installed. I even restored all hidden updates and checked for new. So I went and downloaded it directly from Microsoft. Looks like it installed. It gave me no feedback; good or bad.
Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
cbs.zip attached. There were some cab files in there that I just assumed you didn't need... plus they were large. If you need them, let me know. Thanks
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Try to install KB3085584 only and report the result.
