duderu Member Joined May 19, 2019 Posts 14 May 19, 2019 #1 Windows 7 SP1 (64bit) - have seen this error, from others, on your forum. I followed the directions to gather the diagnostic data but did not take any actions to edit or fix anything. The relevant files are in a ZIP here: duderu.zip
Windows 7 SP1 (64bit) - have seen this error, from others, on your forum. I followed the directions to gather the diagnostic data but did not take any actions to edit or fix anything. The relevant files are in a ZIP here: duderu.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 20, 2019 #2 Hello and welcome, Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Warning: The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Attachments fixlist.txt 1.4 KB · Views: 3 SFCFix.zip 50.1 KB · Views: 3
Hello and welcome, Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Warning: The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply.
duderu Member Joined May 19, 2019 Posts 14 May 21, 2019 #3 Thanks Peter! Here's the info and I didn't try re-installing the updates as I'm not sure if we're at that point yet: SFCFix version 3.0.1.0 by niemiro. Start time: 2019-05-20 23:57:54.549 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\servicing\packages Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully restored ownership for C:\Windows\servicing\packages Successfully restored permissions on C:\Windows\servicing\packages PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2019-05-20 23:58:10.664 Script hash: G+CmXYVht8Wx+Wh5hJQw4QMN+xVRWNyzr4Rt4yKxDj4= ----------------------EOF----------------------- Fix result of Farbar Recovery Scan Tool (x64) Version: 19-05.2019 Ran by erik (20-05-2019 23:52:17) Run:1 Running from C:\Users\erik\Desktop Loaded Profiles: erik (Available Profiles: UpdatusUser & erik) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat ***************** Processes closed successfully. C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully The system needed a reboot. ==== End of Fixlog 23:52:17 ====
Thanks Peter! Here's the info and I didn't try re-installing the updates as I'm not sure if we're at that point yet: SFCFix version 3.0.1.0 by niemiro. Start time: 2019-05-20 23:57:54.549 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\servicing\packages Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully restored ownership for C:\Windows\servicing\packages Successfully restored permissions on C:\Windows\servicing\packages PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2019-05-20 23:58:10.664 Script hash: G+CmXYVht8Wx+Wh5hJQw4QMN+xVRWNyzr4Rt4yKxDj4= ----------------------EOF----------------------- Fix result of Farbar Recovery Scan Tool (x64) Version: 19-05.2019 Ran by erik (20-05-2019 23:52:17) Run:1 Running from C:\Users\erik\Desktop Loaded Profiles: erik (Available Profiles: UpdatusUser & erik) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat ***************** Processes closed successfully. C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_1_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_2_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_3_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3067903~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.mum => moved successfully C:\Windows\servicing\Packages\Package_for_KB3076949~31bf3856ad364e35~amd64~~6.1.1.0.cat => moved successfully The system needed a reboot. ==== End of Fixlog 23:52:17 ====
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 21, 2019 #4 Well done. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments SFCFix.zip 7.3 KB · Views: 1
Well done. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
duderu Member Joined May 19, 2019 Posts 14 May 21, 2019 #5 They were both small enough where I could just paste them both in: SFCFix version 3.0.1.0 by niemiro. Start time: 2019-05-21 15:58:30.476 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest. Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 5 datablocks. Finish time: 2019-05-21 15:58:30.678 Script hash: pq18v9i422jkUtIB2XLHqPFN5y4tLhG0fY4Yh86yGg8= ----------------------EOF----------------------- =============================CheckSur.log======================== ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2019-05-21 16:09 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 856 No errors detected
They were both small enough where I could just paste them both in: SFCFix version 3.0.1.0 by niemiro. Start time: 2019-05-21 15:58:30.476 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\erik\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully took permissions for file or folder C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest to C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest. Successfully copied file C:\Users\erik\AppData\Local\niemiro\Archive\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest to C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest. Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_1a80fa6617c73a30.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\amd64_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_1b0d703130e25941.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.18872_none_be625ee25f69c8fa.manifest Successfully restored ownership for C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest Successfully restored permissions on C:\Windows\winsxs\manifests\x86_microsoft-windows-wpd-legacywmdmcesp_31bf3856ad364e35_6.1.7601.23075_none_beeed4ad7884e80b.manifest PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.1.0 by niemiro has completed. Currently storing 5 datablocks. Finish time: 2019-05-21 15:58:30.678 Script hash: pq18v9i422jkUtIB2XLHqPFN5y4tLhG0fY4Yh86yGg8= ----------------------EOF----------------------- =============================CheckSur.log======================== ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2019-05-21 16:09 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 856 No errors detected
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 22, 2019 #6 Great. Check Windows Update and report the result.
duderu Member Joined May 19, 2019 Posts 14 May 23, 2019 #7 Great! You fixed the Wndows update referenced in this thread. The office updates are failing with an 80070663. Should I start a new thread for those or does sysnative.com not even deal with Office issues? Thanks Peter!
Great! You fixed the Wndows update referenced in this thread. The office updates are failing with an 80070663. Should I start a new thread for those or does sysnative.com not even deal with Office issues? Thanks Peter!
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 23, 2019 #8 Nice. I'm not so familiar with Office update problems but we can have a look. FRST Scan: Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Attach the logfiles FRST.txt and Addition.txt to your next reply.
Nice. I'm not so familiar with Office update problems but we can have a look. FRST Scan: Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Attach the logfiles FRST.txt and Addition.txt to your next reply.
duderu Member Joined May 19, 2019 Posts 14 May 23, 2019 #9 Here ya go... and a screenshot of Windows update. Attachments Addition.txt 40.6 KB · Views: 1 FRST.txt 81.8 KB · Views: 1 office.png 654.8 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 23, 2019 #10 Step 1: Uninstall "Dell SupportAssist". Step 2: Update Java Uninstall the outdated Java version "Java 7 Update 67" first. Open this web page to download the latest version. Click 'Free Java Download' and then 'Agree and Start Free Download'. Download the installer jxpiinstall.exe and run it. Click Install and then Install>. Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that! Step 3: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 2 KB · Views: 1
Step 1: Uninstall "Dell SupportAssist". Step 2: Update Java Uninstall the outdated Java version "Java 7 Update 67" first. Open this web page to download the latest version. Click 'Free Java Download' and then 'Agree and Start Free Download'. Download the installer jxpiinstall.exe and run it. Click Install and then Install>. Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that! Step 3: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
duderu Member Joined May 19, 2019 Posts 14 May 24, 2019 #11 Fixlog.txt attached Attachments Fixlog.txt 5.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 25, 2019 #12 Nice job. Some remnants of malware have been removed and all temp files. Try to install KB3085584 only and report the result.
Nice job. Some remnants of malware have been removed and all temp files. Try to install KB3085584 only and report the result.
duderu Member Joined May 19, 2019 Posts 14 May 25, 2019 #13 I can see that particular KB in the list of failed updates but not in the list of Updates that need to be installed. I even restored all hidden updates and checked for new. So I went and downloaded it directly from Microsoft. Looks like it installed. It gave me no feedback; good or bad.
I can see that particular KB in the list of failed updates but not in the list of Updates that need to be installed. I even restored all hidden updates and checked for new. So I went and downloaded it directly from Microsoft. Looks like it installed. It gave me no feedback; good or bad.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 25, 2019 #14 So I went and downloaded it directly from Microsoft. Looks like it installed. It gave me no feedback; good or bad. Click to expand... Is it listed as successful in the list "View update history" ?
So I went and downloaded it directly from Microsoft. Looks like it installed. It gave me no feedback; good or bad. Click to expand... Is it listed as successful in the list "View update history" ?
duderu Member Joined May 19, 2019 Posts 14 May 25, 2019 #15 Unfortunately no... I was hoping to see that too.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 25, 2019 #16 Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
duderu Member Joined May 19, 2019 Posts 14 May 26, 2019 #17 cbs.zip attached. There were some cab files in there that I just assumed you didn't need... plus they were large. If you need them, let me know. Thanks Attachments cbs.zip 165.3 KB · Views: 1
cbs.zip attached. There were some cab files in there that I just assumed you didn't need... plus they were large. If you need them, let me know. Thanks
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 26, 2019 #18 Attach the file C:\Windows\Logs\CBS\CbsPersist_20190523000843.cab to your next reply.
duderu Member Joined May 19, 2019 Posts 14 May 26, 2019 #19 I went ahead and put them all in: cbs_cab.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 May 26, 2019 #20 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Try to install KB3085584 only and report the result. Attachments SFCFix.zip 1.9 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Try to install KB3085584 only and report the result.
