Hi guys,
The last time I visited this forum I had a problem with my windows update and someone the administrator I believe solved the problem for me and I was so happy. Now I am shy to say that I have another problem with my pc, and I wish someone would be able to help me with this as I really don't want to reformat my pc. I have Bitdefender internet security and virus protection 2013 full version and also SuperAntispyware pro full version. I have posted via email to bitdefender support regarding the issue and they haven't got back to me till now. That is why I have come to you as you might be able to help me as you were so fast before. But I know that this could be a difficult one. The issue I have with my pc, just happened lately, and I have done whatever I could to solve this problem but of no avail. The issue is that every time I start my pc and when I go to internet, the bitdefender starts scanning as it always does and it comes up with bitdefender has blocked multiple viruses on your computer again and again in a small window, and I do a system scan and it says in the bitdefender that it has moved the items to quarantine, and my pc is free from virus, but these viruses after in a short while seem to come back as bitdefender keeps blocking these multiple viruses again and again. It says that the virus name dropped:Adware Easy Pop A. I have also noticed that if I turn off my bitdefender from protection. The Super antispyware begins to catch many of these so called 'Trojan:agent/Gen-downloader.process', just like the bitdefender, only thing is that the SuperAntiSpyware calls it a different name. Please help, I will appreciate any help at all.
Kind Regards
Peter
The last time I visited this forum I had a problem with my windows update and someone the administrator I believe solved the problem for me and I was so happy. Now I am shy to say that I have another problem with my pc, and I wish someone would be able to help me with this as I really don't want to reformat my pc. I have Bitdefender internet security and virus protection 2013 full version and also SuperAntispyware pro full version. I have posted via email to bitdefender support regarding the issue and they haven't got back to me till now. That is why I have come to you as you might be able to help me as you were so fast before. But I know that this could be a difficult one. The issue I have with my pc, just happened lately, and I have done whatever I could to solve this problem but of no avail. The issue is that every time I start my pc and when I go to internet, the bitdefender starts scanning as it always does and it comes up with bitdefender has blocked multiple viruses on your computer again and again in a small window, and I do a system scan and it says in the bitdefender that it has moved the items to quarantine, and my pc is free from virus, but these viruses after in a short while seem to come back as bitdefender keeps blocking these multiple viruses again and again. It says that the virus name dropped:Adware Easy Pop A. I have also noticed that if I turn off my bitdefender from protection. The Super antispyware begins to catch many of these so called 'Trojan:agent/Gen-downloader.process', just like the bitdefender, only thing is that the SuperAntiSpyware calls it a different name. Please help, I will appreciate any help at all.
Kind Regards
Peter
