[SOLVED] Install error - 0x800703f1

Spaazss

Spaazss

Active member
Joined
Jul 1, 2024
Posts
25
Hey there, for the last month or so I have been receiving an Install error - 0x800703f1 when trying to install drivers and updating my windows installation.
The windows update I am trying to install is: Windows 11, version 23H2 and I am currently on: 10.0.22621 Build 22621
I have tried all the normal steps regarding trying to fix corrupt system files but I can't seem to make the problem go away.
Any help would be hugely appreciated :).
Here's the link to a WeTransfer with the CBS.zip

*Edit to add the required files.
 

Attachments

Hi and welcome to Sysnative,

Upload your DRIVERS Hive
  • Navigate to C:\Windows\System32\config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hey there Maxstar. Thank you for taking the time to help me out!
I've attached the file here.

Have a nice day 😸
 

Attachments

Hi,

Have a nice day too...

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the system and attempt to update. if it fails attach a new copy of the CBS logs.
 

Attachments

Hey, the update failed with the code: Install error - 0x80073701

Here is the link to the new copy of the CBS logs.
 
Hi,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hey!

The DISM command gave me the following ouput:
Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22621.3296

[===========================56.3% ]
Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

My new CBS log can be found here.
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hey,

The DISM gave me this error:
Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22621.3296

[===========================56.1% ]
Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

The CBS log can be found here.
 

Attachments

Hi,

Here's the next fix.

Step 1.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hey thanks for all the help already,

The DISM gave me this error:
Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22621.3296

[===========================56.3% ]
Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

The CBS log can be found here.
 

Attachments

Please provide the result of SFCFix instead of the SFCFixscript file, the latest CBS log shows the same issue. So do you have run SFCFix with the script file before running DISM?
 
I messed up the files my bad 🤦‍♂, I made sure to include the correct copy this time.
I am running the latest script again in case I accidentally used the older one but I seem to keep on running into the same error.
I'm always running the script before the DISM. (Which I am running in a command prompt with elevated mode I am not sure if it makes a difference.)

Here is the latest copy of the CBS logs which will hopefully show a difference.
 

Attachments

Please run DISM again and provide the latest CBS logs as well as a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hey, so I ran the DISM again after I might have done it with the wrong file earlier and those logs are in the post above.
I think since nothing has changed that those should still be relevant but let me know if not and I'll upload them again.
I've attached a copy of the COMPONENTS hive.
 

Attachments

I'll see the issue I made a mistake in changing the VersionIndex number. Here's the correct fix...

Step 1.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hey, it ran for quite a while and then errored at the end.
This is the error:
[===========================92.3%===================== ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

The new CBS logs can be found here.
 

Attachments

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

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