Hibernation not working / reporting "not supported"

S

sharklaser

Member
Joined
Jun 14, 2022
Posts
10
Windows Server 2016
Here's what I've done so far to get hibernation working...
  • Made sure I had a clean successful run of sfc /scannow and dism /scanhealth
  • Run powercfg /h on (results in the expected file on the root drive)
  • Run powercfg /h /type full (results in the file on the root drive being bigger)
  • Played with enabling, disabling and re-enabling the fast boot and hibernation options via the control panel
No matter what I do when I run
Code: 
shutdown /h
i get:
Code: 
The request is not supported.(50)
I can't seem to find anything in the event logs that gives me any clue as to why it's having an issue. Any help or pointers on how to resolve would be much appreciated.
 
Open an elevated command prompt.

Try powercfg -h off Reboot

Then powercfg -h on Reboot

This will remove and replace the hyberfil.sys file which can often become corrupted.

I hate to ask, but are you running the command prompt as Admin?

How much free space do you have on the C: drive?

System Power States - Win32 apps
 
Last edited:
I am running the command prompt as admin.
I have turned hibernation off and back on as you indicate and it did not resolve the issue.
After the hyberfil.sys file is created, I still have 10 GB left on the drive, so I'm not suffering from lack of space.
 
Here is the output requested...
Code: 
>powercfg /a

The following sleep states are available on this system:
    Standby (S1)
    Hibernate
    Fast Startup
The following sleep states are not available on this system:
    Standby (S2)
        The system firmware does not support this standby state.

    Standby (S3)
        The system firmware does not support this standby state.

    Standby (S0 Low Power Idle)
        The system firmware does not support this standby state.

    Hybrid Sleep
        Standby (S3) is not available.
        The hypervisor does not support this standby state.
 
Try this variation of xrobwx71's command: POWERCFG /HIBERNATE ON Still might have to turn it on manually after that by the usual method.
 
I think I might have stubbled across the problem, but haven't figured out if there is a fix or I'm just SOL...

It appears that when I do not have hyper-V turned on that the hibernate function operates. Now it crashes the machine instead of actually hibernating it; but that's a somewhat different issue. As soon as hyper-V is running, it can't hibernate properly. Is this a restriction of using hyper-V or is there another way around this?
 

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