kid's Member Joined Dec 20, 2012 Posts 5 Dec 20, 2012 #1 first of all i need to inform all of you that am not really good in English. . .sorry When I try to open my personal folders and other WINDOWS related folders, I recieve this: Window #1: Windows Explorer has stopped working. Windows is searching for a solution. Option: Cancel box Window #2: Windows Explorer is restarting. Option: Cancel box i use command prompt and typed Sfc /scannow then the result said "windows resource protection found corrupt files but was unable to fix some of them" "details are included in the CBS.Log windir\Logs\CBS\CBS.log" i tried to open the CBS.log but it said "access denied" can anyone help me??