Katytude
Member
Hi folks!
I am following Corrine's advice to stop here to try repairing a W7 SP1 installation that suddenly developed on odd behavior: yesterday morning September 18th Windows started with problems: no wi-fi, services not able to start, unable to load restore points. After immediately restarting in safe mode I noticed a restore point by "Critical Update" had just been created and chose it, Windows then started normally and Windows Update did not show any installed updates since September 10.
Not having much time yesterday I just used my laptop for the day and turned if off. This morning rinse repeat: same behavior at startup, loaded that "Critical Update" restore point to have back a working Windows session. What I have done so far today:
- checked the memory and hard drive, no problems reported
- ran sfc/ scannow, I attached the cbs zip file (no problem reported)
- ran the Windows Update Diagnostic Automad Troubleshooter that detects "missing or corrupt files", problems installing recent updates twice (not fixed) and Windows Update Error 0x8024402C (not fixed) I do not know how to save the troubleshooting report
- restarted the computer as per the troubleshooter instruction then same dance: unusable Windows, safe mode and loading of the same restore point, working session that I am using right now
BITS, WU service and Cryptographic services are all running. Not sure what else I need to report to help you help me...
Thanks for any input!
I am following Corrine's advice to stop here to try repairing a W7 SP1 installation that suddenly developed on odd behavior: yesterday morning September 18th Windows started with problems: no wi-fi, services not able to start, unable to load restore points. After immediately restarting in safe mode I noticed a restore point by "Critical Update" had just been created and chose it, Windows then started normally and Windows Update did not show any installed updates since September 10.
Not having much time yesterday I just used my laptop for the day and turned if off. This morning rinse repeat: same behavior at startup, loaded that "Critical Update" restore point to have back a working Windows session. What I have done so far today:
- checked the memory and hard drive, no problems reported
- ran sfc/ scannow, I attached the cbs zip file (no problem reported)
- ran the Windows Update Diagnostic Automad Troubleshooter that detects "missing or corrupt files", problems installing recent updates twice (not fixed) and Windows Update Error 0x8024402C (not fixed) I do not know how to save the troubleshooting report
- restarted the computer as per the troubleshooter instruction then same dance: unusable Windows, safe mode and loading of the same restore point, working session that I am using right now
BITS, WU service and Cryptographic services are all running. Not sure what else I need to report to help you help me...
Thanks for any input!