Getting 80073712 error trying to install SP1

[Ztruker]

Windows 7 Home Premium X86.
2GB ram
250GB Hard drive

I'm getting 80073712 error trying to install Win 7 SP1.
sfc /scannow was clean
checksur found 4 problems:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-06-18 20:35
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 odbcjt32.dll x86_microsoft-windows-m..-mdac-odbc-jet-jt32_31bf3856ad364e35_6.1.7601.17632_none_550b7cfdc096a017 
(f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-m..-mdac-odbc-jet-jt32_31bf3856ad364e35_6.1.7601.17632_none_550b7cfdc096a017\ x86_microsoft-windows-m..-mdac-odbc-jet-jt32_31bf3856ad364e35_6.1.7601.17632_none_550b7cfdc096a017 
(fix) CSI Store Directory Missing CSI Store Directory Created C:\windows\winsxs\x86_microsoft-windows-m..-mdac-odbc-jet-jt32_31bf3856ad364e35_6.1.7601.17632_none_550b7cfdc096a017\
(f) CSI Payload File Missing 0x00000000 odbccu32.dll x86_microsoft-windows-m..sor-library-unicode_31bf3856ad364e35_6.1.7600.20987_none_71348549090b7ee6 
(f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-m..sor-library-unicode_31bf3856ad364e35_6.1.7600.20987_none_71348549090b7ee6\ x86_microsoft-windows-m..sor-library-unicode_31bf3856ad364e35_6.1.7600.20987_none_71348549090b7ee6 
(fix) CSI Store Directory Missing CSI Store Directory Created C:\windows\winsxs\x86_microsoft-windows-m..sor-library-unicode_31bf3856ad364e35_6.1.7600.20987_none_71348549090b7ee6\
Summary:
Seconds executed: 922
 Found 4 errors
 Fixed 2 errors
  CSI Payload File Missing Total count: 2
  CSI Store Directory Missing Total count: 2
  Fixed: CSI Store Directory Missing.  Total count: 2
Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

This is a friends laptop so I hope not to have to reinstall Win 7.

I don 't have a X86 version of Windows 7 to try to get the files/folders from.

 

[Digerati]

Hey Rich - there seems to be quite a bit on this error - except a common fix. Have you been through these:

Fix Windows Update or Service Pack error 80073712 - DIY Media Home
Error Code 0x80073712 occurs in Windows Update or Microsoft Update
Windows Update error 80073712

 

[niemiro]

Hello :)

WARNING: This fix has been created specifically for this user. If you are not this user, do not follow these instructions as you may cause serious harm to your computer.

Download a copy of SFCFixScript.zip attached to this post, and save it to your Desktop.
Then download a copy of SFCFix.exe from here: https://www.sysnative.com/forums/downloads/sfcfix/, and also save it to your Desktop.
Single click on SFCFixScript.zip and drag and drop it on top of SFCFix.exe. SFCFix will open and perform a fix which should take no more than a few seconds to complete.
A logfile called SFCFix.txt will open (and be saved to your Desktop). Please copy and paste the report into your next reply.

Thank you!

Richard

 

[Ztruker]

Thanks Richard. I was over-ridden. I ended up doing a restore to factory late this afternoon, before I saw your post.

I'm sorry to have wasted your time on this, I really thought the owner wanted to fix the problem rather than start over. After the restore I was able to install 136 updates, including SP1 with no problem.

Bill, I did run through all the different fix scenarios before I posted here. Thank you though.

 

[niemiro]

Thanks Richard. I was over-ridden. I ended up doing a restore to factory late this afternoon, before I saw your post.

I'm sorry to have wasted your time on this, I really thought the owner wanted to fix the problem rather than start over. After the restore I was able to install 136 updates, including SP1 with no problem.

Bill, I did run through all the different fix scenarios before I posted here. Thank you though.

Don't worry about it! I didn't take half a second to generate that fix. After all, a tool created the fix for me, and I used a canned speech. Literally 20 seconds

Anyway, I'm really glad that everything's working now :)

Richard

P.S. Even the script isn't personalised anymore:

::
{ARCHIVE} %SystemRoot%\winsxs [DIR]

Although how it's done in the upcoming version of SFCFix due in a couple of weeks will be very different.

 

[Ztruker]

I really would have liked to work on this and fix it. Oh well, next time!

Thanks again.