Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 3, 2018 #1 Hello, I have a dell inspiron 5459 and I have the problem that tells me returning to a previous version of windows and it restarts all the time. If someone can help me very grateful in advance. Greetings
Hello, I have a dell inspiron 5459 and I have the problem that tells me returning to a previous version of windows and it restarts all the time. If someone can help me very grateful in advance. Greetings
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,197 Location %systemroot% Apr 3, 2018 #2 Are you able to boot into Safe Mode?
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 3, 2018 #3 Thank you very much for your help. And how do I get into safe mode? I have windows 10.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 3, 2018 #4 Hello, like this: 7 ways to boot into Safe Mode in Windows 10 | Digital Citizen
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #5 With the windows dvd is it the same? Thank you very much for your help. Greetings.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 4, 2018 #6 Hi, I'm not sure I understand. Is what same with the Windows DVD?
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #7 Sorry about my English. I wanted to say if the repair option of the Windows DVD out those options. Thanks a lot. Best regards.
Sorry about my English. I wanted to say if the repair option of the Windows DVD out those options. Thanks a lot. Best regards.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 4, 2018 #8 You can do a repair install in order to fix this, yes.
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #9 These are the options I have. Thank you so much for your help. Best regards.
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #10 I can't go in safe mode. Thanks a lot.
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #11 It comes out the same, going back to a previous version of Windows. Thanks a lot. Best regards.
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #12 i run de the following command Code: bcdedit /set {default} safeboot minimal
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #13 And then Code: bcdedit /deletevalue {default} safeboot
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 4, 2018 #14 bootrec.exe /fixmbr bootsect.exe /nt60 all /force bootrec.exe /rebuildbcd not working.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 6, 2018 #15 Have you tried system restore?
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 6, 2018 #16 Yes I try restore system but it does not work. Thanks a lot. Best regards.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 6, 2018 #17 System image from before?
Solitario Well-known member Joined Jun 23, 2015 Posts 403 Location Argentina. Apr 6, 2018 #18 I don't have any. Thanks a lot. Best regards.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 6, 2018 #19 Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Copy it to your USB drive. 3. Boot to recovery environment. 4. Launch CMD and launch FRST64.exe from the USB. 5. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already). 6. Press Scan button. 7. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the USB) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply. Please note that there is no guarantee that I will be able to help you, but I will try.
Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Copy it to your USB drive. 3. Boot to recovery environment. 4. Launch CMD and launch FRST64.exe from the USB. 5. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already). 6. Press Scan button. 7. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the USB) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply. Please note that there is no guarantee that I will be able to help you, but I will try.
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,307 Location Holland Apr 6, 2018 #20 Hi Solitario, Please try reparacion de inicio (startup repair), it will likely fail and create a file 'SrtTrail.txt' in X:\Windows\System32\Logs (from the recovery command). Could you copy this file to a USB and upload the file.
Hi Solitario, Please try reparacion de inicio (startup repair), it will likely fail and create a file 'SrtTrail.txt' in X:\Windows\System32\Logs (from the recovery command). Could you copy this file to a USB and upload the file.