fix back to an earlier version of windows loop

[Solitario]

Hello, I have a dell inspiron 5459 and I have the problem that tells me returning to a previous version of windows and it restarts all the time. If someone can help me very grateful in advance. Greetings

 

[x BlueRobot]

Are you able to boot into Safe Mode?

 

[Solitario]

Thank you very much for your help. And how do I get into safe mode? I have windows 10.

 

[Sysnative Windows Update]

Hello,

like this: 7 ways to boot into Safe Mode in Windows 10 | Digital Citizen

 

[Solitario]

With the windows dvd is it the same? Thank you very much for your help. Greetings.

 

[Sysnative Windows Update]

Hi,

I'm not sure I understand. Is what same with the Windows DVD?

 

[Solitario]

Sorry about my English. I wanted to say if the repair option of the Windows DVD out those options. Thanks a lot. Best regards.

 

[Sysnative Windows Update]

You can do a repair install in order to fix this, yes.

 

[Solitario]

These are the options I have. Thank you so much for your help. Best regards.

 

[Solitario]

I can't go in safe mode. Thanks a lot.

 

[Solitario]

It comes out the same, going back to a previous version of Windows. Thanks a lot. Best regards.

 

[Solitario]

i run de the following command

[I]bcdedit /set {default} safeboot minimal[/I]

 

[Solitario]

And then

bcdedit /deletevalue {default} safeboot

 

[Solitario]

bootrec.exe /fixmbr
bootsect.exe /nt60 all /force

bootrec.exe /rebuildbcd

not working.

 

[Sysnative Windows Update]

Have you tried system restore?

 

[Solitario]

Yes I try restore system but it does not work. Thanks a lot. Best regards.

 

[Sysnative Windows Update]

System image from before?

 

[Solitario]

I don't have any. Thanks a lot. Best regards.

 

[Sysnative Windows Update]

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.

2. Copy it to your USB drive.
3. Boot to recovery environment.
4. Launch CMD and launch FRST64.exe from the USB.
5. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
6. Press Scan button.
7. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the USB)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

Please note that there is no guarantee that I will be able to help you, but I will try.

 

[axe0]

Hi Solitario,

Please try reparacion de inicio (startup repair), it will likely fail and create a file 'SrtTrail.txt' in X:\Windows\System32\Logs (from the recovery command). Could you copy this file to a USB and upload the file.