[SOLVED] First Post - Windows 7 Update Failure

[MarMax]

Components file is available here.

components.zip

 

[PeterJ]

The fix did work. Restart the machine and perform a new scan with ComponentsScanner to confirm.

 

[MarMax]

ComponentsScanner file is attached. Looks like you've got it down to 9 inconsistencies.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:

1. Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
2. Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
3. Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
4. Attach that file to your next reply.

 

[MarMax]

Fixlog and ComponentsScanner files are attached.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://download.microsoft.com/down...23B-198E321F72D1/Windows6.1-KB3070738-x64.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand Windows6.1-KB3070738-x64.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB3070738-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

DISM fail screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #566 again and report the result.
If it fails, zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

DISM fail screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #566 again and report the result.
If it fails, zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

DISM fail screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #566 again and report the result.
If it fails, zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

SFCFix, DISM screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #566 again and report the result.
If it fails, zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

SFCFix file is attached. KB3070738 completed successfully. The CBS.log file has zero(0) size and no contents. Do you want me to restart and send the CBS file?

 

[PeterJ]

Do you want me to restart and send the CBS file?

Yes please.
Next, run the tool ComponentsScanner.exe again and provide the resulting file.

 

[MarMax]

Reboot was fine. CBS.log and ComponentsScanner files are attached.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._edcaa1b72946b2894f0a3debf08adb059d5a254b.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb3075226-x64_edcaa1b72946b2894f0a3debf08adb059d5a254b.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3075226-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

DISM fail screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #578 again and report the result.
If it fails, zip and attach the file C:\Windows\Logs\CBS\CBS.log