MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 26, 2024 #441 The file that downloaded is winsxs21.zip, is this correct?
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 26, 2024 #442 Also, I went to logoff and noticed that there is a new alert with the Shutdown button. I've not seen this before. Screen grab is attached. Attachments ShutdownAlert_02262024.jpg 79.6 KB · Views: 2
Also, I went to logoff and noticed that there is a new alert with the Shutdown button. I've not seen this before. Screen grab is attached.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 26, 2024 #443 OK, here is a screen grab of the update. I'm going to hold of on doing anything until I hear back from you. Attachments WindowsUpdate_KB4490628_Message_02262024.jpg 75.5 KB · Views: 3
OK, here is a screen grab of the update. I'm going to hold of on doing anything until I hear back from you.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Feb 26, 2024 #444 The file that downloaded is winsxs21.zip, is this correct? Click to expand... Yes, winsxs21.zip is correct. Sorry for the confusion. OK, here is a screen grab of the update. I'm going to hold of on doing anything until I hear back from you. Click to expand... Don't install any updates until I tell you to do so.
The file that downloaded is winsxs21.zip, is this correct? Click to expand... Yes, winsxs21.zip is correct. Sorry for the confusion. OK, here is a screen grab of the update. I'm going to hold of on doing anything until I hear back from you. Click to expand... Don't install any updates until I tell you to do so.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 26, 2024 #445 Just to confim, I drag the winsxs21.zip file over the SFCFix executable? And how do I not let the computer install the update, it looks like it will automatically happen when I shutdown and restart.
Just to confim, I drag the winsxs21.zip file over the SFCFix executable? And how do I not let the computer install the update, it looks like it will automatically happen when I shutdown and restart.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 27, 2024 #446 I ran msconfig and switched to safe mode with network and restarted so there was no update. I ran SFCFix Part 1 in safe mode and Part 2 in normal mode. SFCFix and CBS files are attached. Attachments SFCFix.txt 128.1 KB · Views: 1 cbs.zip 83.3 KB · Views: 1
I ran msconfig and switched to safe mode with network and restarted so there was no update. I ran SFCFix Part 1 in safe mode and Part 2 in normal mode. SFCFix and CBS files are attached.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 27, 2024 #447 It looks like windows update is working. I tried checking for updates and it seemed to run. Attached are screen grabs of the "Important" and "Optional" updates. Attachments WindowsImportantUpdatesAvailable_02272024.jpg 71.4 KB · Views: 3 WindowsOptionalUpdatesAvailable_02272024.jpg 64.2 KB · Views: 3
It looks like windows update is working. I tried checking for updates and it seemed to run. Attached are screen grabs of the "Important" and "Optional" updates.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Feb 27, 2024 #448 Great. The file cbs.log is much cleaner also. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Step 2: Note: Start Windows in safe mode. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Note: Start Windows in normal mode. Attach that file to your next reply. Step 3: Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /verifyonly Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post. Attachments SFCFix.zip 321.7 KB · Views: 1
Great. The file cbs.log is much cleaner also. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Step 2: Note: Start Windows in safe mode. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Note: Start Windows in normal mode. Attach that file to your next reply. Step 3: Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /verifyonly Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 27, 2024 #449 It seems like we made some nice progress with the safe mode SFCFix operations. Should I create another system image just to be safe? SFCFix and CBS files are attached. Attachments SFCFix.txt 11.4 KB · Views: 2 cbs.zip 80.1 KB · Views: 1
It seems like we made some nice progress with the safe mode SFCFix operations. Should I create another system image just to be safe? SFCFix and CBS files are attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Feb 27, 2024 #450 Yes, you can create a system image. Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Yes, you can create a system image. Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 27, 2024 #451 SURT ran successfully. CheckSUR file is attached. Attachments CheckSUR.log 39.5 KB · Views: 2
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 27, 2024 #452 Also, I keep trying the scanner after each step forward but the scripted diagnostics native host is still not working so the troubleshooter will not run.
Also, I keep trying the scanner after each step forward but the scripted diagnostics native host is still not working so the troubleshooter will not run.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Feb 28, 2024 #453 Great that the tool SURT runs normally now. Attached a first fix. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 27 KB · Views: 1
Great that the tool SURT runs normally now. Attached a first fix. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 28, 2024 #454 SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 10.7 KB · Views: 1 CheckSUR.log 35.1 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Feb 29, 2024 #455 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 79.2 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Feb 29, 2024 #456 Fixlog and CheckSUR files are attached. FYI, each time I run the SURT it asks to install a hotfix which I OK each time. Attachments Fixlog.txt 79.8 KB · Views: 1 CheckSUR.log 190.4 KB · Views: 2
Fixlog and CheckSUR files are attached. FYI, each time I run the SURT it asks to install a hotfix which I OK each time.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Mar 1, 2024 #457 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 101.7 KB · Views: 4
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Mar 1, 2024 #458 Fixlog and CheckSUR files are attached. Attachments CheckSUR.log 54.8 KB · Views: 2 Fixlog.txt 102.2 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Mar 1, 2024 #459 Great. The CheckSur log shows all issues are fixed. Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Great. The CheckSur log shows all issues are fixed. Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 334 Location SoCal Mar 1, 2024 #460 The hotfix is still needed as part of the SURT. Screen grab and CheckSUR files are attached. Does it look like I can allow some updates or do you want to direct which updates to install and when? Attachments WindowsUpdateHotfix_KB947821_03012024.jpg 21.5 KB · Views: 2 CheckSUR.log 394 bytes · Views: 3
The hotfix is still needed as part of the SURT. Screen grab and CheckSUR files are attached. Does it look like I can allow some updates or do you want to direct which updates to install and when?