P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Jan 30, 2024 #301 I already wandered why an already fixed corruption is reported as a problem again. Provide a fresh copy of the components hive.
I already wandered why an already fixed corruption is reported as a problem again. Provide a fresh copy of the components hive.
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Jan 30, 2024 #302 Components file. components.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Jan 31, 2024 #303 Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it,then press enter. wusa /uninstall /KB:4493472 When completed, copy and paste the following command into it,then press enter. wusa /uninstall /KB:4474419 Let me know if it says it was successful or if there are any errors.
Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it,then press enter. wusa /uninstall /KB:4493472 When completed, copy and paste the following command into it,then press enter. wusa /uninstall /KB:4474419 Let me know if it says it was successful or if there are any errors.
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Jan 31, 2024 #304 For KB4493472 the following message was displayed. "The update KB4493472 is not installed on this computer." KB4474419 was removed.
For KB4493472 the following message was displayed. "The update KB4493472 is not installed on this computer." KB4474419 was removed.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Jan 31, 2024 #305 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 43.7 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 1, 2024 #306 Fixlog, Command Prompt screen shot and CBS files are attached. Attachments Fixlog.txt 92.1 KB · Views: 1 DISMFail_KB4054518_01312024.jpg 76 KB · Views: 1 CBS.zip 384.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 1, 2024 #307 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4048957;KB4493472;KB4474419 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4048957;KB4493472;KB4474419 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 1, 2024 #308 SearchReg file is attached. Attachments SearchReg.txt 607 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 3, 2024 #309 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 1.4 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 3, 2024 #310 Fixlog, Command Prompt screen shot and CBS files are attached. Attachments Fixlog.txt 2.2 KB · Views: 0 DISMFail_KB4054518_02032024.jpg 75.3 KB · Views: 1 CBS.zip 576.7 KB · Views: 1
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 3, 2024 #311 Also, since attempting this DISM operation, the computer is super sluggish. This seems to happen about half the time. A restart will usually fix it so I'd like to know if that is OK.
Also, since attempting this DISM operation, the computer is super sluggish. This seems to happen about half the time. A restart will usually fix it so I'd like to know if that is OK.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 3, 2024 #312 The corruption is severe and hard to fix. That most likely causes the delay after a fix is applied. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 1.3 KB · Views: 1
The corruption is severe and hard to fix. That most likely causes the delay after a fix is applied. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 3, 2024 #313 Fixlog, Command Prompt screen shot and CBS files are attached. Attachments Fixlog.txt 1.8 KB · Views: 0 DISMFail2_KB4054518_02032024.jpg 76.1 KB · Views: 1 CBS.zip 173.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 3, 2024 #314 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 2.6 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 3, 2024 #315 Fixlog, Command Prompt screen shot and CBS files are attached. Attachments Fixlog.txt 3.1 KB · Views: 0 DISMFail3_KB4054518_02032024.jpg 77 KB · Views: 2 CBS.zip 361.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 4, 2024 #316 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 2.3 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 4, 2024 #317 Fixlog, Command Prompt screen shot and CBS files are attached. Attachments Fixlog.txt 2.8 KB · Views: 1 DISMFail_KB4054518_02042024.jpg 76.7 KB · Views: 1 CBS.zip 552.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 4, 2024 #318 Provide a fresh copy of the components hive.
MarMax Contributor Joined Dec 8, 2023 Posts 573 Location SoCal Feb 4, 2024 #319 Components file is attached. Attachments components.zip 10.4 MB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,685 Feb 4, 2024 #320 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 700 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each. cd C:\temp replace C:\temp with your path if different DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log