[SOLVED] Error Code 800B0100

BrianDrab · Feb 24, 2016

Sure. Just post when you are back and I'll get to it when I can. Take care.

foxxrunning · Feb 24, 2016

Brian,
I need to leave soon. Can I pick this up with you tomorrow? How can I get in contact with you then? Thanks for your help today.

foxxrunning · Feb 24, 2016

Here is the CheckSUR log file.

BrianDrab · Feb 25, 2016

Good. All those files are fixed. Now please do the following.

Step#1 - SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

foxxrunning · Feb 25, 2016

Brian,
When I shut the computer down last night it once again tried to reinstall the Updates for Windows 7 X64. This time it succeeded and the updates were "successful". I have to believe that installing the files in the package folder which we did was what Windows was waiting for. So my question is how did those files disappear? I had the correct folder C:\Windows\Temp\CheckSur\Servicing\Packages but the Packages folder was empty before I copied the files into it. Anyway I did the last thing you had asked me to do and the cbs.txt file is included.View attachment 19313 Please let me know if there is any reason to continue with this. I am happy that my problem has finally been solved and thank you very much for your help.

foxx

BrianDrab · Feb 25, 2016

I'm happy your issue is resolved. The C:\Windows\Temp\CheckSur\Servicing\Packages directory would be empty. It's a temporary/working location that we place corrupted files so that SURT can pick them up and put them in the appropriate locations.

I checked your most recent log and all looks good. Take care.

foxxrunning · Feb 25, 2016

Brian,
Again, thanks for all your help. You don't know how long I had this problem. You fixed it in under an hour. I'm in awe.

foxx

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[SOLVED] Error Code 800B0100

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