[SOLVED] Error 80073712 When installing KB4471318

CondesComputers · Dec 18, 2018

PeterJ · Dec 21, 2018

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

CondesComputers · Dec 21, 2018

I cannot paste the sfcflix.txt in the post as it has a username in it. I am going to message it to you.

PeterJ · Dec 21, 2018

I don't see a problem posting a Windows username on this forum. There's no security issue and we can't do anything with that.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the file SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply or in a PM if you prefer.

CondesComputers · Dec 26, 2018

I sent the txt in a PM. Thanks for your help.

PeterJ · Dec 26, 2018

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.

CondesComputers · Dec 27, 2018

I sent the next sfcfix.txt

PeterJ · Dec 27, 2018

Please provide the result of step 2 in message #6 also.

CondesComputers · Dec 27, 2018

Windows Update Succeeded.

CondesComputers · Dec 27, 2018

I wanted to say thank you for the help. This has helped me quite a bit.

PeterJ · Dec 27, 2018

Your welcome. The issue is solved now ?

CondesComputers · Dec 27, 2018

Yes it is solved the update installed without issue. We are still having other issues, but they aren't related to updates. I had to get the updates installed before I moved forward with more troubleshooting.

PeterJ · Dec 27, 2018

All right. This thread will be closed.

All the best.

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[SOLVED] Error 80073712 When installing KB4471318

CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

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CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

CondesComputers

Member

CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

CondesComputers

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst