[SOLVED] Error 80073712 When installing KB4471318

[CondesComputers]

Here is my CBS.zip

Dropbox - CBS.zip

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[CondesComputers]

I cannot paste the sfcflix.txt in the post as it has a username in it. I am going to message it to you.

 

[PeterJ]

I don't see a problem posting a Windows username on this forum. There's no security issue and we can't do anything with that.


WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply or in a PM if you prefer.

 

[CondesComputers]

I sent the txt in a PM. Thanks for your help.

 

[PeterJ]

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.

 

[CondesComputers]

I sent the next sfcfix.txt

 

[PeterJ]

Please provide the result of step 2 in message #6 also.

 

[CondesComputers]

Windows Update Succeeded.

 

[CondesComputers]

I wanted to say thank you for the help. This has helped me quite a bit.

 

[PeterJ]

Your welcome. The issue is solved now ?

 

[CondesComputers]

Yes it is solved the update installed without issue. We are still having other issues, but they aren't related to updates. I had to get the updates installed before I moved forward with more troubleshooting.

 

[PeterJ]

All right. This thread will be closed.

All the best.