Error 80070490

mommy2cassidy · Nov 13, 2013

Hey there. I keep getting an error code of 80070490 from Windows Update. Can anyone please help?

mommy2cassidy · Dec 13, 2013

Anyone? Anyone at all? It would be greatly appreciated.

niemiro · Dec 14, 2013

Hello, and welcome to Sysnative!

Please download the System Update Readiness Tool from Microsoft ->here<-. Save the tool to a convenient location as it may be necessary to run it again.After the download has completed, double-click the file and wait while it initializes.
Click Yes to begin installation, which may take up to an hour. You may use the computer whilst it installs in the background.

Then, when complete, please follow these instructions to upload a complete CBS folder: https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

Thank you!

Richard

P.S. You may have noticed that something went wrong with the last image that you uploaded. Don't worry, it really wasn't your fault, in actual fact it's a problem with the website that I've been trying to isolate and fix for ages. Could you please help me do so by describing exactly what you did and how you did it to upload that image? Did you use the attachment manager at all? Did you copy and paste anything? What exactly did you click? Can you repeat it? Thank you :)

mommy2cassidy · Dec 14, 2013

With the image it was just me screenshotting and trying to copy and paste.View attachment 6256

niemiro · Dec 14, 2013

mommy2cassidy said:
With the image it was just me screenshotting and trying to copy and paste.View attachment 6256

Hello again!

I will need to work on your corruption tomorrow. It is complicated and it is late here now, best for me to look at it fresh tomorrow.

Where exactly did you copy and paste from? So you were within Windows Vista's standard Snipping Tool, took a screenshot, then went Edit --> copy (or Ctrl-C???) then right click paste (Ctrl-V???) straight into the editor window? I would really love to be able to reproduce this. Or did you go through Microsoft Paint? Or something else?

Was it straight into the editor window, or through the attachment manager, or what?

Final question: which web browser and version are you using?

Thank you.

Richard

mommy2cassidy · Dec 16, 2013

All I did was CTRL and print screen and then came on here and pressed CTRL-V. I am using Firefox the latest version. It was just a screenshot of Windows Update and when it gave me the error code. Is my issue easily fixable?

mommy2cassidy · Jan 12, 2014

Hey there I know you are busy but any luck?

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Error 80070490

mommy2cassidy

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mommy2cassidy

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niemiro

Senior Administrator, Windows Update Expert

mommy2cassidy

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niemiro

Senior Administrator, Windows Update Expert

mommy2cassidy

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mommy2cassidy

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