Error 80070002

RaulG · Feb 7, 2014

Started a few months back when I had my Video Card changed from NVID to AMD.

I've tried nearly everything excluding a fresh install of Windows 7.

RaulG · Feb 18, 2014

Still have this problem.

RaulG · Feb 23, 2014

Hmm, how long does it take to get something like this fix'd I'd rather not do a factory reset.

tom982 · Feb 24, 2014

Hello RaulG, welcome to Sysnative!

Sorry for the delay; we've been very busy here recently.

Can you boot into the recovery environment, and launch command prompt please: How to use the Windows 7 System Recovery Environment Command Prompt

When command prompt is launched, type in the following command and press enter:

DISM /image:C:\ /cleanup-image /revertpendingactions

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Then try updating and post your CBS log please :)

Tom

RaulG · Feb 25, 2014

https://www.dropbox.com/s/38xmyuzt01d9cwx/CBS.zip

I think that might work

tom982 · Feb 26, 2014

Hi Raul,

Thanks for the log, now let's clear the transactional log files:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, one by one, pressing enter after each

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

Then download and install the System Update Readiness Tool please:

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2014] from Official Microsoft Download Centre

Zip up the CBS folder as before, and upload it to Dropbox again please!

Tom

RaulG · Feb 26, 2014

When I try to do del %SystemRoot%\System32\Config\TxR\* it says the process cannot access the file because it is being used by another process.

tom982 · Mar 4, 2014

Hi Raul,

Sorry for the delay, I've got a lot on at the moment.

Those errors are perfectly normal, so please continue with my instructions and run the SURT.

Tom

RaulG · Mar 4, 2014

Huh, okay!

https://www.dropbox.com/s/38xmyuzt01d9cwx/CBS.zip

niemiro · Mar 18, 2014

Hello RaulG :)

I'm very sorry for the late reply here. We have a procedure for when a thread gets missed, and your bumping didn't trigger that system. Please see here for future reference: https://www.sysnative.com/forums/windows-update/6903-not-received-help.html

Taking a look over your logs, your problem is going to be difficult to fix. It's a really small problem (i.e. not a 1000 separate corruptions, just 1), but a difficult 1.

Click Start > search for regedit, and press enter.

I do not want you to make any changes at all, simple report to me what you find. Use the little arrows next to the keys ("folders") to navigate, and in the right hand pane see the values. Please work through and answer all of my questions.

Please navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
and let me know whether the following subkey (folder) exists: RebootPending

Now navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\
and let me know whether the following subkey (folder) exists: RebootRequired

Now navigate to HKEY_LOCAL_MACHINE\COMPONENTS
and let me know whether the following value (right hand pane) exists: ExecutionState

Richard

RaulG · Mar 18, 2014

niemiro said:
Hello RaulG :)

I'm very sorry for the late reply here. We have a procedure for when a thread gets missed, and your bumping didn't trigger that system. Please see here for future reference: https://www.sysnative.com/forums/windows-update/6903-not-received-help.html

Taking a look over your logs, your problem is going to be difficult to fix. It's a really small problem (i.e. not a 1000 separate corruptions, just 1), but a difficult 1.

Click Start > search for regedit, and press enter.

I do not want you to make any changes at all, simple report to me what you find. Use the little arrows next to the keys ("folders") to navigate, and in the right hand pane see the values. Please work through and answer all of my questions.

Please navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
and let me know whether the following subkey (folder) exists: RebootPending

Now navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\
and let me know whether the following subkey (folder) exists: RebootRequired

Now navigate to HKEY_LOCAL_MACHINE\COMPONENTS
and let me know whether the following value (right hand pane) exists: ExecutionState

Richard

Oh man sorry about that. Didn't know, none of those folders exist.

tom982 · May 3, 2014

Hi Raul,

I'm really sorry but I just can't fix this, it's far too complicated for me. Richard is very busy at the moment and it could be a while before you hear from him so if you want to get this fixed soon then I suggest you do a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom

RaulG · May 3, 2014

Thats... Not something you tend to want to hear. I'll wait for him to show up. Hopefully he can fix it.

niemiro · May 3, 2014

Hmmmm. I think Tom's assessment is right to be honest, and a Repair Install really is your best bet.

I am very sorry.

Richard

RaulG · May 3, 2014

So basically I need to do a clean install?

Oh well that ain't too bad. I guess... Ill have to get a CD later.

tom982 · May 3, 2014

It will hopefully be fixed by a repair install without the need to do a full clean install. A repair install is much nicer as it lets you keep your programs and files :)

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom

RaulG · May 3, 2014

Well. It gave me a Windows can not install some components, please restart Windows Startup loop.

So I just cleaned installed it. Seemed to have fix'd the problem. Having to re-install the graphic drives is going to be a pain.

Search

Search

Error 80070002

RaulG

Member

RaulG

Member

RaulG

Member

tom982

Emeritus

RaulG

Member

tom982

Emeritus

RaulG

Member

tom982

Emeritus

RaulG

Member

niemiro

Senior Administrator, Windows Update Expert

RaulG

Member

tom982

Emeritus

RaulG

Member

niemiro

Senior Administrator, Windows Update Expert

RaulG

Member

tom982

Emeritus

RaulG

Member