[SOLVED] Error 0x800703e6 and SFC/DISM won't run

chase303 · Apr 12, 2024

Hi.

As per the title I have a machine that woin't update and I can't run eith SFC or DISM

DISM gives error 998.
C:\WINDOWS\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1139

Image Version: 10.0.18363.1256

Error: 998

Invalid access to memory location.

SFC /scannow says "Windows Resource Protection could not start the repair service."

Attached it the SFCFix.txt.

I would really appreciate any help..

thanks :)

Maxstar · Apr 13, 2024

Hi and welcome to Sysnative,

Please post the CBS logs.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

chase303 · Apr 14, 2024

Hi. I already attached the cbs log on the previous post.
Do you need a new one?
Thanks

Maxstar · Apr 14, 2024

chase303 said:
Do you need a new one?

Yes, the first post contains only the SFCFix.txt file not the CBS logs...

chase303 · Apr 16, 2024

Hi.

Thank you - CBS.log attached. This was a "new" CBS.log from straight after running the SFCFix tool..

Maxstar · Apr 16, 2024

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

chase303 · Apr 16, 2024

Hi Maxstar.

Thanks for your help.
Did as requested DISM failed with "Error 998 Invalid acces to memory location"
Files attached.

Maxstar · Apr 16, 2024

The SFCFix.txt does not match with my fix in post#6?

SFCFix.txt

Rich (BB code):

Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.3562_none_7e0523f67c93b82a.

My fix contains:

Rich (BB code):

amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1310_none_16f941c72a2d5db6

It seems you have used an SFCFix.zip file from another thread?

So please download the attached ZIP-file in post #6 again and perform the provided instructions carefully to be sure you're using the correct file.

chase303 · Apr 19, 2024

Hi Maxstar.

Thanks very much for the help and I can confirm this machine is now updated, AND upgraded to Windows 11.
I'm really grateful for your time and guidance..

Maxstar · Apr 20, 2024

Hi,

You're welcome. Glad to hear the problem has been resolved, so I will mark this thread as solved..

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[SOLVED] Error 0x800703e6 and SFC/DISM won't run

chase303

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

chase303

Member

Maxstar

Windows Update Moderator, Security Analyst

chase303

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

chase303

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

chase303

Member

Maxstar

Windows Update Moderator, Security Analyst