Drive runs continuously

gmccarty · Mar 15, 2013

I'm trying to fix a Windows 7 SP1 computer where the drive runs continuously..I've been running it in safe mode and it takes 5 minutes to pull up the user interface after logging in and it's hardly responsive. I checked the resource manager and there is little memory or CPU useage. The graph on the drive tab shows the drive useage pegged at maximum but the processes listed show little I/O.

I suspect it has a virus; however, it is so unresponsive it failed to complete an online virus scan after leaving it on overnight. The scan was frozen on the file jscript9.dll

Any ideas?

Gabriel

jcgriff2 · Mar 16, 2013

gmccarty said:
I've been running it in safe mode and it takes 5 minutes to pull up the user interface after logging in and it's hardly responsive..

Hi Gabriel. . .

Run diagnostic test on HDD. SeaTools for DOS, LONG test -

https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

Regards. . .

jcgriff2

Digerati · Mar 16, 2013

I suspect it has a virus; however, it is so unresponsive it failed to complete an online virus scan after leaving it on overnight. The scan was frozen on the file jscript9.dll

And are you using "real-time" security, or just on-line scanners? If using real-time (and hopefully you are), what program(s)?

If me, I might install that hard drive into another computer as a secondary drive (NOT the boot drive) and then scan the heck out of it (with diagnostics suggested above and with all my malware scanners too).

How much free space is on that drive?

Any errors in Device Manager? The fact it does this during Safe Mode suggests if drivers, it is a critical system driver (since Safe Mode only loads the basic, essential system drivers).

LilBambi · Mar 16, 2013

Just as an aside, how much RAM in the computer, and how much virtual memory allocated?

Trouble · Mar 16, 2013

And if you truly suspect that an infection might be present you may consider using an offline scanner.
Something like this What is Windows Defender Offline?
Might at least get you started on the road to a better understanding as to what might be going on.
Regards
Randy
EDIT: Be sure to download the correct version for your system architecture.

Corrine · Mar 16, 2013

gmccarty said:
I suspect it has a virus; however, it is so unresponsive it failed to complete an online virus scan after leaving it on overnight. The scan was frozen on the file jscript9.dll

Any ideas?

Gabriel

If the computer is infected, we'd be happy to help you but need additional information. Please follow the instructions here: Malware Removal Posting Instructions.

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Drive runs continuously

gmccarty

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jcgriff2

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BSOD Instructor/Expert
Microsoft MVP (Ret.)

Digerati

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Hardware Expert
Microsoft MVP (Ret.)

LilBambi

BSOD Kernel Dump Senior Analyst

Trouble

BSOD Kernel Dump Senior Analyst, Contributor

Corrine

Administrator,
Microsoft MVP,
Security Analyst

Drive runs continuously

gmccarty

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Digerati

ModeratorHardware ExpertMicrosoft MVP (Ret.)

LilBambi

BSOD Kernel Dump Senior Analyst

Trouble

BSOD Kernel Dump Senior Analyst, Contributor

Corrine

Administrator, Microsoft MVP, Security Analyst

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Moderator
Hardware Expert
Microsoft MVP (Ret.)

Administrator,
Microsoft MVP,
Security Analyst