P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,649 Mar 14, 2023 #62 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste KB4534310 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste KB4534310 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
DjRicky Active member Joined Jan 10, 2023 Posts 35 Mar 14, 2023 #63 Nothing! Attachments SearchReg.txt 263 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,649 Mar 15, 2023 #64 Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
DjRicky Active member Joined Jan 10, 2023 Posts 35 Mar 16, 2023 #65 Error! Attachments CBS.zip 161.9 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,649 Mar 16, 2023 #66 The 2 log files you provided are more than a month old: created 2023-02-09 Please provide a fresh copy of the file cbs.log.
The 2 log files you provided are more than a month old: created 2023-02-09 Please provide a fresh copy of the file cbs.log.