Hey there, new here and really need help with this problem I'm having. I suspect that the problem involves my cpu (intel i7-4770k @4.4 ghz overclocked).
I recently started playing Sid-Meier's civilization V with friends, and over a course of a couple hours I hit around 4-5 BSOD's.
However, I get BSOD's in almost all games I play (yet not everytime I play) and the two most frequent errors I see whilst playing games are whea_uncorrectable_error and clock_watchdog_timeout.
Was looking for help to fix my issue, any help will be appreciated.
Here is one of my mini-dumps:
I recently started playing Sid-Meier's civilization V with friends, and over a course of a couple hours I hit around 4-5 BSOD's.
However, I get BSOD's in almost all games I play (yet not everytime I play) and the two most frequent errors I see whilst playing games are whea_uncorrectable_error and clock_watchdog_timeout.
Was looking for help to fix my issue, any help will be appreciated.
Here is one of my mini-dumps:
Code:
Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\081815-18328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*[url]http://msdl.microsoft.com/download/symbols[/url]
Symbol search path is: SRV*C:\SymCache*[url]http://msdl.microsoft.com/download/symbols[/url]
Executable search path is:
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10240.16430.amd64fre.th1.150807-2049
Machine Name:
Kernel base = 0xfffff801`2e487000 PsLoadedModuleList = 0xfffff801`2e7ac030
Debug session time: Tue Aug 18 16:21:11.953 2015 (UTC + 1:00)
System Uptime: 0 days 0:11:13.568
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffe0019bed7028, bf800000, 124}
Probably caused by : GenuineIntel
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0019bed7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: CivilizationV_
CURRENT_IRQL: f
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
STACK_TEXT:
ffffd000`6b26e6f8 fffff801`2e44b94f : 00000000`00000124 00000000`00000000 ffffe001`9bed7028 00000000`bf800000 : nt!KeBugCheckEx
ffffd000`6b26e700 fffff801`2e6da118 : ffffe001`9bed7028 ffffe001`9b0b5950 ffffe001`9b0b5950 ffffe001`9b0b5950 : hal!HalBugCheckSystem+0xcf
ffffd000`6b26e740 fffff801`2e44be3c : 00000000`00000728 00000000`00000007 ffffd000`6b26eb30 00000000`00000000 : nt!WheaReportHwError+0x258
ffffd000`6b26e7a0 fffff801`2e44c19c : ffffe001`00000010 ffffe001`9b0b5950 ffffd000`6b26e948 ffffe001`9b0b5950 : hal!HalpMcaReportError+0x50
ffffd000`6b26e8f0 fffff801`2e44c088 : ffffe001`9b0b4fa0 00000000`00000001 00000000`00000007 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
ffffd000`6b26e940 fffff801`2e44c2c6 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
ffffd000`6b26e980 fffff801`2e44c450 : ffffe001`9b0b4fa0 ffffd000`6b26ebb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffd000`6b26e9b0 fffff801`2e5de67b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffd000`6b26e9e0 fffff801`2e5de431 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd000`6b26eb20 00000000`013ffa9e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
00000000`0f965984 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x13ffa9e
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache
FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}
Followup: MachineOwner
---------
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