[SOLVED] Corrupt spwizimg.dll

[Alharith]

I've had this issue for a while now where windows update would fail, upon running the sfc /scannow command it identified that C:\Windows\System32\\spwizimg.dll is corrupted. I tried fixing it with DISM but it couldn't fix the issue. any help would be greatly appreciated.

 

[DR M]

Hi.

Welcome to Sysnative Forums.

I am a Security Analyst and a Windows Update Trainee, and I will be assisting you regarding your computer's issues. Since I'm still in training, my fixes have to be approved by a qualified Update Expert, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.

==============

Give me some time to review your logs. I'll return to you as soon as I am ready.

 

[Alharith]

bump

 

[DR M]

Hi, Alharith.

Just letting you know that I am still with you. However, all the experts-instructors were busy these days. I'll post my fix for you as soon as possible. Thank you for your patience.

 

[DR M]

Hi, Alharith.

Thank you for your patience.

Let's begin.


1. SFCFix

Please do the following:

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attached SFCFix.zip and save it on your Desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
  
  
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

2. DISM/CBS

Run DISM command and attach the screenshot of the result. If it fails, attach a new CBS folder.

 

[Alharith]

Hey DR M, thanks for getting back to me!
Sorry for the delayed response was slammed at the hospital. I followed your instruction and here are the results.



I assume this means my problem is solved.

 

[DR M]

Sorry to hear that you were at the hospital, Alharith. I hope everything is fine now.

As to the computer's issue, please wait for my next reply.

 

[DR M]

Hi, Alharith.

Let's check if SFC can also complete without errors now.

Run SFC

• Click on the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator
• Enter the command below and press on Enter

sfc /scannow

• Let the scan finish.
• You will normally get one of the following results:
  

  Windows Resource Protection did not find any integrity violations
  Windows Resource Protection found corrupt files and successfully repaired them
  Windows Resource Protection found corrupt files but was unable to fix some of them
  Windows Resource Protection could not perform the requested operation

  Please post the result you got (a screenshot).

I'll need to check a new CBS log if SFC fails.

 

[DR M]

Hi, Alharith.

Are you still with us?

 

[DR M]

Since the issue seems to have been resolved, I marked the topic as Solved.

If you are still having issues, please let us know.

Glad we could help.