[SOLVED] Corrupt Registry Database - Help please!

[Tomch]

Hi All

Please can you help..

Windows 10.

Upon trying to update drivers for my printer I got a corrupt registry db warning. Have since had the same issue with updating my SD card reader driver and Windows Updates gives an 0x8024200d error.

I've tried all of the scans/steps as suggested in the Windows Update Forum Posting Instructions page and all results show no issues. CBS file attached as requested. I have disabled anti virus to see if that was the issue too.

Any help would be much appreciated!

Many thanks.View attachment CBS.zip

 

[Sysnative Windows Update]

Hello and welcome!

Upload Drivers Hive

1. Navigate to C:\Windows\System32\config
2. Right-click on the current DRIVERS file and select copy
   Note: If you get an error that the file is in use, reboot your computer and then try again.
3. Right-click on your Desktop and select paste
4. Right-click on the DRIVERS file on your Desktop and select Send To -> Compressed (zipped) Folder
5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.

 

[Tomch]

The file isn't too big so I have attached instead. Hope that is ok. Thanks

 

[Sysnative Windows Update]

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards, try updating again and let me know if it still fails.

 

[Tomch]

This looks to have done the trick, thanks very much! Greatly appreciated.
Would you be able to advise what might have caused the issue at all?
What would you recommend as a donation for you help?

Thanks

 

[Sysnative Windows Update]

Excellent! Your drivers hive was corrupt. I replaced it with a healthy one. I am not really sure as to what the cause was.

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