M mlambert714 New member Joined Mar 4, 2014 Posts 1 Mar 4, 2014 #1 I have already run sfc/scannow and sfcfix and did not help me Attachments SFCFix.txt SFCFix.txt 9.8 KB · Views: 5
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,770 Location District 12 Mar 7, 2014 #2 Hello, and welcome to Sysnative! To use DISM - Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu Click (or tap) Command Prompt (admin) When command prompt opens, copy and paste the following commands into it, press enter after each DISM.exe /Online /Cleanup-image /Restorehealth Wait for this to finish before you continue (approximately 15-20 minutes) Then: Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Upload it to your next post. Thank you! Richard
Hello, and welcome to Sysnative! To use DISM - Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu Click (or tap) Command Prompt (admin) When command prompt opens, copy and paste the following commands into it, press enter after each DISM.exe /Online /Cleanup-image /Restorehealth Wait for this to finish before you continue (approximately 15-20 minutes) Then: Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Upload it to your next post. Thank you! Richard