[SOLVED] COMCLT32.dll is either not designed to run

[thumshaj]

Hi,
There were some issue while opening pdf files. Tried to uninstall and reinstall pdf viewer.
Following error message while opening pdf installer(see attached image file):

Additionally attached are results from FRST64. Thanks.

 

[thumshaj]

FRST.txt english

 

[Corrine]

Hi,thumshaj. Welcome to Sysnative.

According to what is shown in the error message, the issue appears with the PDF reader you have installed, PDFLite. Have you reinstalled it or tried a different PDF reader?

 

[Sysnative Windows Update]

This may be a case for the WU guys... Notice the file referenced in the error message?

 

[Corrine]

Sounds like a plan. Moving to WU.

 

[thumshaj]

Hi,thumshaj. Welcome to Sysnative.

According to what is shown in the error message, the issue appears with the PDF reader you have installed, PDFLite. Have you reinstalled it or tried a different PDF reader?

Could not uninstall PDFLite, it is not responding. I have uninstall acrobat reader. But could not install it again, this message pop up.

 

[Sysnative Windows Update]

Thanks, Corrine.

Thumshaj, let's start by checking the drive:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.
  
  

 

[thumshaj]

Thanks softwaremaniac.
Result log and screenshot are attached here with.

 

[Sysnative Windows Update]

Hi!

Thanks.

Please carry out these instructions: Windows Update Forum Posting Instructions

 

[thumshaj]

After executing those instructions, issues seems to be resolved. I could install pdf installer and open pdf files.
CBS file is attached herewith. Thanks, this helped a lot.

 

[Sysnative Windows Update]

Great!

Thanks for letting me know!