CBS Log issues

J

johnroland214

Member
Joined
Feb 18, 2013
Posts
5
hi there,
i have this problem that when I try to install Windows Service Pack 2, i encounter Error:ERROR_NOT_FOUND (0x80070490). I've searched for some tips which could help me fix this. As i ran sfc /scannow, i found out that there were some corrupt files. Please help me fix this one. I am using Windows Vista 32bit.
Attached is my CBS.log
 

Attachments

Hello, and welcome to Sysnative :)

Your SFC scan results are nothing to be concerned about. I will explain more later, but basically, the corruption it is detecting is not going to cause you any problems, and is best left unfixed.

Your SP2 failure is caused by something else. However, I would like to run a more powerful tool first to see the bigger picture before jumping in and beginning the fix.

  • Please download the System Update Readiness Tool from Microsoft ->here<-. Save the tool to a convenient location as it may be necessary to run it again.
  • After the download has completed, double-click the file and wait while it initializes.
  • Click Yes to begin installation.

Then, once it has completed installing (please be patient, it may take up to an hour (or very occasionally longer) to complete):

please upload your C:\Windows\Logs\CBS\CheckSUR.persist.log file just as you did with CBS.log.

Thank you!

Richard
 
niemiro said:
Hello, and welcome to Sysnative :)

Your SFC scan results are nothing to be concerned about. I will explain more later, but basically, the corruption it is detecting is not going to cause you any problems, and is best left unfixed.

Your SP2 failure is caused by something else. However, I would like to run a more powerful tool first to see the bigger picture before jumping in and beginning the fix.

  • Please download the System Update Readiness Tool from Microsoft ->here<-. Save the tool to a convenient location as it may be necessary to run it again.
  • After the download has completed, double-click the file and wait while it initializes.
  • Click Yes to begin installation.

Then, once it has completed installing (please be patient, it may take up to an hour (or very occasionally longer) to complete):

please upload your C:\Windows\Logs\CBS\CheckSUR.persist.log file just as you did with CBS.log.

Thank you!

Richard
Click to expand...


i finished downloading the updates and the install initialization was done. but when it come to installing Hotfix for windows (KB947821) update 1 of 1, the isntallation bar seemed to be stacked at around 50-60%. what should i do?
 
johnroland214 said:
niemiro said:
Hello, and welcome to Sysnative :)

Your SFC scan results are nothing to be concerned about. I will explain more later, but basically, the corruption it is detecting is not going to cause you any problems, and is best left unfixed.

Your SP2 failure is caused by something else. However, I would like to run a more powerful tool first to see the bigger picture before jumping in and beginning the fix.

  • Please download the System Update Readiness Tool from Microsoft ->here<-. Save the tool to a convenient location as it may be necessary to run it again.
  • After the download has completed, double-click the file and wait while it initializes.
  • Click Yes to begin installation.

Then, once it has completed installing (please be patient, it may take up to an hour (or very occasionally longer) to complete):

please upload your C:\Windows\Logs\CBS\CheckSUR.persist.log file just as you did with CBS.log.

Thank you!

Richard
Click to expand...


i finished downloading the updates and the install initialization was done. but when it come to installing Hotfix for windows (KB947821) update 1 of 1, the isntallation bar seemed to be stacked at around 50-60%. what should i do?
Click to expand...

Hello :)

It sounds as though it could still be fine. It will stick around the 50-60% mark, where it does all of its work (the rest of the bar is just initialization and finalization).

How long have you left it for? It can take up to an hour to run. Please leave it an hour and a half, and let me know if it is taking longer than that.

If you have cancelled, don't worry, but please start it again and leave it for at least an hour and a half this time.

You may use the computer to do other things whilst it is running.

Richard
 
when i try to install it again, i encoutered an error saying "Installer encountered an error (0x80070005). Access is denied."
 
Then please just copy to Desktop, zip up, and upload: C:\Windows\Logs\CBS\ folder.

Thank you!
 
Hello again :)

Please click start, search for regedit, and press enter.

Navigate through to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2744842_ie8_0~31bf3856ad364e35~x86~~8.0.1.0

Right click on the key, and select Permissions...

Click Advanced. Navigate to the Owner Tab. Select your username from the list, and click OK.

Back to the original window, select Users from the list, and put a check in Full Control: Allow.

Click OK.

All those extra windows should now be closed. Staying in the Package_for_KB2744842_ie8_0~31bf3856ad364e35~x86~~8.0.1.0 key, in the right hand pane of regedit, right click in empty space > New > DWORD (32-bit) Value.

Give it a name of Visibility, and then double click on it, and give it a value of 2.

Click OK.

Now right click on the key again > Permissions..., and take the checkbox out of Users: Full Control: Allow. Click OK again.

Done :)

Please try Windows Update again and let me know if there has been any improvement.

Thank you!

Richard
 
When i first started the installation of the hotfix i cancelled it when i noticed that it wasn't moving when it reached around 50-60%. then i applied those instructions above, and started the installation. The installation bar wasn't moving for the first 30 mins. is it normal? or should i close it and start it again?
 
johnroland214 said:
When i first started the installation of the hotfix i cancelled it when i noticed that it wasn't moving when it reached around 50-60%. then i applied those instructions above, and started the installation. The installation bar wasn't moving for the first 30 mins. is it normal? or should i close it and start it again?
Click to expand...

That is normal, please let it be :)

You should wait at least, at the very, very minimum, an hour, maybe two. It will almost certainly have completed by then.

The tool takes a long time to run, and the progress bar will not move (that is normal, it just doesn't show progress)

Richard
 
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