S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 4, 2019 #21 SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
J jorgerdzdmz Member Joined Dec 27, 2018 Posts 18 Jan 4, 2019 #22 here is the file... BR Attachments CBS.txt 1.1 MB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 5, 2019 #23 Please go to your Installed Updates in Control Panel and let me know if IE9 is listed.
J jorgerdzdmz Member Joined Dec 27, 2018 Posts 18 Jan 5, 2019 #24 sorry about the delay, yes it is still installed,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 5, 2019 #25 Please try uninstalling it.
J jorgerdzdmz Member Joined Dec 27, 2018 Posts 18 Jan 6, 2019 #26 it is finally uninstalled, now it is IE8,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 6, 2019 #27 Good. Try installing IE11 now using the standalone setup: Download Internet Explorer 11 for Windows 7 from Official Microsoft Download Center
Good. Try installing IE11 now using the standalone setup: Download Internet Explorer 11 for Windows 7 from Official Microsoft Download Center
J jorgerdzdmz Member Joined Dec 27, 2018 Posts 18 Jan 6, 2019 #28 I did, but it sent me to install prerequisites from online service. Did not let me complete the procedure.
I did, but it sent me to install prerequisites from online service. Did not let me complete the procedure.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 6, 2019 #29 Install the prerequisite updates then first, and then retry.
J jorgerdzdmz Member Joined Dec 27, 2018 Posts 18 Jan 6, 2019 #31 have tried several times, and still sends to update, still can't update
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 7, 2019 #32 Provide a screenshot, please.