[SOLVED] Can't find Windows Generic Bluetooth driver

Talb · May 5, 2020

So I recently changed my Motherboard and CPU and because of that I decided to reformat widows with the Reset My PC feature,
I have a CSR bluetooth driver and on my old setup I did as such:
1. Right Click -> Update Driver
2. Browse my computer for driver software
3. Let me pick from a list of available drivers on my computer
4. Generic Bluetooth Driver
And it worked great.
However on my new Setup I cannot see the Generic Bluetooth Driver anywhere, I tried installing it from intel and realtek but to no success.
My new CPU is Amd Ryzen 5 3600 and my new motherboard is Asus TUF B450M-PLUS GAMING, my old CPU was an Intel i5 6500.
I don't know if I wanna go that far for one driver but I was thinking a clean install of windows from a USB could do that trick, however, I could be wrong and it would be a total waste of time..
Thank you for the help.

Digerati · May 5, 2020

Pretty sure you can't find "generic" Bluetooth drivers because, AFAIK, there is no such thing. I note according the specs for your new motherboard, it does NOT include Bluetooth. You need to connect a Bluetooth device to your computer (for example, a Bluetooth dongle to a USB port). Then in Settings > Devices click Add Bluetooth or other device and follow the prompts.

Talb · May 5, 2020

Digerati said:
Pretty sure you can't find "generic" Bluetooth drivers because, AFAIK, there is no such thing. I note according the specs for your new motherboard, it does NOT include Bluetooth. You need to connect a Bluetooth device to your computer (for example, a Bluetooth dongle to a USB port). Then in Settings > Devices click Add Bluetooth or other device and follow the prompts.

Yep that's exactly what I was talking about, I bought a USB dongle for my old pc (old motherboard Asus H110K also doesn't have bluetooth) and it didn't work (just like it doesn't now, it uses a very outdated driver that comes with it on cd), then when I updated it to Generic Bluetooth Driver through device manager it started working fine - here it is:

but when I try update the driver now I don't get any generic driver,
I'll post an example from my laptop of which it is working fine on (although it does support bluetooth so that's pointless) - this is also what it looked like before I reformatted windows:

Talb · May 5, 2020

Never mind man after struggling with this for a whole two days I managed to fix it by uninstalling the CSR driver and plugging the dongle again after DISM restore.
at least I think, I tried a lot of things, thanks anyways

Digerati · May 5, 2020

Great! I am glad you got it sorted out and thanks for coming back and posting your solution. :)

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[SOLVED] Can't find Windows Generic Bluetooth driver

Talb

Active member

Digerati

Moderator
Hardware Expert
Microsoft MVP (Ret.)

Talb

Active member

Talb

Active member

Digerati

Moderator
Hardware Expert
Microsoft MVP (Ret.)

[SOLVED] Can't find Windows Generic Bluetooth driver

Talb

Active member

Digerati

ModeratorHardware ExpertMicrosoft MVP (Ret.)

Talb

Active member

Talb

Active member

Digerati

ModeratorHardware ExpertMicrosoft MVP (Ret.)

Moderator
Hardware Expert
Microsoft MVP (Ret.)

Moderator
Hardware Expert
Microsoft MVP (Ret.)