Cannot install SP1 and numerous updates...

cottonball

cottonball

Active member
Joined
Jun 19, 2013
Posts
32
Would appreciate some assistance. You are known for being experts in this area.

Got a Toshiba Satellite T135-S3109 and did a Recovery to Factory condition using a Recovery CD for this model.
It has Windows 7 Home Premium 32-bit installed.

Having the heck of a time getting Service Pack 1 to install, as well as numerous updates, as shown in the updates history of Windows Update in Control Panel.

Every time the computer starts, it wants to configure the Service Pack, and ends up showing: Failure configuring Service Pack, reverting changes...

Had to go to Windows Update and change the settings to: Check for updates, but let me choose whether to download or intall them
Also disabled avast! AV, and downloaded the Microsoft FixIt50123. No matter what is done, it does not work.

Thanks in advance for your help.

CBS.zip upload failed several times...:noidea:
 
Hi, Tom!!

Glad you are answering this. Have looked for answers for hours, and nothing done so far works.
This type of issue is not 'my thing', but you guys have the edge on the market! :wink11a:

Here is the link:
Download CBS.zip from Sendspace.com - send big files the easy way

Also ran sfc /scannow

Results:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\windows\system32>

Thanks for your help.
 
Tom, was able to install SP1!!!

However, you really know what you are doing with this, I just lucked out. If you see anything else that needs attention, please point it out, and help me correct it.


On SP1, this i what I did:

Opened a file located at: %WINDIR%\inf\setupapi.dev.log, and looked for something that Failed

Looked for a line that contained: Failed to find driver update, or, FAILURE (0×00000490)

Noted the exact path to the .inf file that failed. In my case, it was:
sto: Failed to find driver update 'C:\windows\WinSxS\x86_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_2dfb89901bc8b78d\usbvideo.inf' in Driver Store. Error = 0x00000490

Opened up the Command Prompt as Administrator and ran:

Code: 
pnputil -a C:\windows\WinSxS\x86_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_2dfb89901bc8b78d\usbvideo.inf

Got a Windows Security prompt with: Windows can't verify publisher of this driver
However, selectd: Install this driver software anyway
Command Prompt gave result: Driver package added successfully
Ran the SP1 Windows Update again, and it installed successfully!!! :thud:


:dance:
 
Great news :)

That's actually a really common problem with 7 SP1, and there are now many articles covering it as I am sure you are aware.

I suspect you are free to go, unless Tom sees anything else.

Richard
 
Good!!

Had to do quite a bit of searching to find the answer. Quite a few posts with update problems of this nature, but, not too many solutions that actually work.

It is great to have you guys here, though. Your guidance is the heck of a lot more thorough than that provided in MS forums.

Have a great weekend!!! :wave:
 
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