- Jul 22, 2012
- 345
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At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://ati.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums
If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
[font=lucida console]**************************Sat Nov 2 17:00:24.125 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110213-24757-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime:[B]0 days 0:31:27.842[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by :[B]atikmpag.sys ( atikmpag+8efc )[/B]
BugCheck [B]116, {fffffa800480b4e0, fffff88003f45efc, 0, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
Arguments:
Arg1: fffffa800480b4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003f45efc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
BUGCHECK_STR: 0x116
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_atikmpag.sys[/B]
BIOS Version 1303
BIOS Release Date 04/13/2011
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
[font=lucida console]**************************Sat Nov 2 17:00:24.125 2013 (UTC - 5:00)**************************
[COLOR=RED][B]ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]PS2.sys Thu Sep 7 18:49:03 2006 (4500A1DF)[/B][/COLOR]
[COLOR=RED][B]nvsmu.sys Fri Apr 24 23:07:14 2009 (49F27E62)[/B][/COLOR]
viahduaa.sys Mon Aug 17 07:20:43 2009 (4A893D0B)
amdiox64.sys Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvmf6264.sys Thu Aug 12 07:46:06 2010 (4C63DEFE)
athurx.sys Mon Oct 11 05:10:57 2010 (4CB2D4A1)
SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
[COLOR=RED][B]AODDriver2.sys Tue Mar 6 04:55:00 2012 (4F55DEF4)[/B][/COLOR]
AtihdW76.sys Fri May 11 04:25:40 2012 (4FACCD04)
nvhda64v.sys Tue Jul 3 11:25:04 2012 (4FF30ED0)
mbam.sys Thu Feb 28 15:33:07 2013 (512FBF03)
atikmdag.sys Mon Apr 29 22:07:09 2013 (517F274D)
atikmpag.sys Mon Apr 29 22:48:15 2013 (517F30EF)
MpFilter.sys Fri Jun 7 19:01:11 2013 (51B26637)
[/font]
The reports aren't complete. Please rerun the report collection app and let it run for at least 15 minutes. Then zip up and upload it with your next post.
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