BSOD - Vista SP2

George K · Aug 17, 2015

A significant number of BODs and need led me to this site for help. My computer skills have up to now been limited but I have discovered desperation is a great motivator for learning so.... I believe I have followed the script and I'm in your hands.
Many thanks
George K

OS = Vista 32 bit
Original OS = XP
Vista = Retail version
Age of System = 4, 2008
Vista = approx 2010 ?
CPU = Intel Core Due T9300 @2.50 ghz
Vid = NVIDIA GeForce 8400M GS 128MB GDDR3
RAM = 4G
Dell Inspiron XPS M1300 Laptop
ID = 89578 OEM 7332157 – 00204

jcgriff2 · Aug 17, 2015

Hi. . .

There were no dumps in the attached zip file.

Furthermore, a check of the system files reveals that there are no dumps in \windows\minidump nor is there a full kernel dump at \windows\memory.dmp

I assume from your post that you have in fact experienced BSODs and have actually seen the blue screen itself. . .?

Please check this info out - https://www.sysnative.com/forums/bs...information/9599-bsods-but-no-dump-files.html

Regards. . .

jcgriff2

George K · Aug 18, 2015

Re: BSODs but no Dump Files?

jcgriff2 said:
`

No Kernel Memory Dump files being produced upon BSOD?

For dumps to be produced. . .
▪ Page file must be on OS drive
▪ Page file base allocation size must be > than installed physical RAM
▪ Windows Error Reporting (WER) system service should be set to MANUAL
▪ Set page file to system managed, OS drive

Set System Crash/ Recovery Settings to "Kernel Memory Dump" - this will produce. . .
--> a Full Kernel Memory Dump - c:\windows\memory.dmp
--> a Mini Kernel dump c:\windows\minidump

The Full Kernel is overwritten each BSOD; a new mini kernel dump is created w/ different name for each BSOD

To check your system's "Recoveros" (Recovery) and Page File settings via Windows Management Instrumentation (WMI), run the following -

HTML output - WMI - "Recoveros" and Page File Settings (HTML)
Text file output - WMI - "Recoveros" and Page File Settings (TEXT)

July 2012
A hotfix is available that enables a Windows 7-based or Windows Server 2008 R2-based computer to create a memory dump file without a page file

kb2716542 - A hotfix is available that enables a Windows 7-based or Windows Server 2008 R2-based computer to create a memory dump file without a page file

Additional Information -

Read More:

For additional information, please see Microsoft kb307973, "How to configure system failure and recovery options in Windows".

The NT Insider:Getting Crash Dumps to Appear in Windows 7

Configure memory dump files for Server Core installation options of Windows Server 2008

Monitor CPU & Ram over time

To view page file settings, bring up an Admin cmd/DOS screen & paste this applet -

Or, click on START; paste the applet into the StartSearch box -

Code:

SystemPropertiesPerformance.exe /pagefile

Regards. . .

jcgriff2

Hi,
Thanks for coming back to me jcgriff2.
There may be no evidence of them but I was getting BSOD daily, sometimes multiples. The computer was also periodically refusing to start without going through some form of 'system fix'.
Since I posted my cry for help I have uninstalled Google Chrome and installed Firefox. So far no BSOD but the computer froze three times and I forced shutdown on each occasion.
Because the Perfmon showed the keyboard and touchpad were 'faulty' my next step was to uninstall the keyboard device driver, download and install latest driver. Then I uninstalled the touchpad driver and downloaded and installed latest driver. So far everything has functioned normally.
I'm a babe in the woods when it comes to what you seem to do so well but I got this.

wmic_recoveros_page.txt

AutoReboot=TRUE
Caption=
DebugFilePath=%SystemRoot%\MEMORY.DMP
DebugInfoType=2
Description=
ExpandedDebugFilePath=C:\Windows\MEMORY.DMP
ExpandedMiniDumpDirectory=C:\Windows\Minidump
KernelDumpOnly=FALSE
MiniDumpDirectory=%SystemRoot%\Minidump
Name=Microsoft® Windows Vista™ Home Premium |C:\Windows|\Device\Harddisk0\Partition3
OverwriteExistingDebugFile=TRUE
SendAdminAlert=FALSE
SettingID=
WriteDebugInfo=TRUE
WriteToSystemLog=TRUE

AllocatedBaseSize=3881
Caption=C:\pagefile.sys
CurrentUsage=234
Description=C:\pagefile.sys
InstallDate=20080402185933.783731+660
Name=C:\pagefile.sys
PeakUsage=237
Status=
TempPageFile=FALSE

No sign of c:\windows\memory.dmp!!!!!

jcgriff2 · Aug 18, 2015

Hi. . .

I don't see any reason why your system isn't producing dumps.

1 item of note from the output in your post -

InstallDate=20080402

That of course is your Windows install date (likely the initial boot of your system) - 2 April 2008

That was over 7 years ago.

I think it's time that you gave serious consideration to reinstalling Windows using the recovery partition, which I verified that your system does in fact have.

Back up all of your documents, pictures, etc... and reinstall Vista.

A fresh OS is the best way to help figure out if the BSODs are being caused by software or hardware.

Regards. . .

jcgriff2

George K · Aug 19, 2015

jcgriff2 said:
Hi. . .

I don't see any reason why your system isn't producing dumps.

1 item of note from the output in your post -

InstallDate=20080402

Click to expand...

That of course is your Windows install date (likely the initial boot of your system) - 2 April 2008

That was over 7 years ago.

I think it's time that you gave serious consideration to reinstalling Windows using the recovery partition, which I verified that your system does in fact have.

Back up all of your documents, pictures, etc... and reinstall Vista.

A fresh OS is the best way to help figure out if the BSODs are being caused by software or hardware.

Regards. . .

jcgriff2

George K · Aug 19, 2015

Hi Jcgriff2,
I'm grateful for your advice, it makes sense to me to reinstall Vista. Big job but good chance to clean out and I'm sure it will put me back on track.
Thank you.
George

jcgriff2 · Aug 20, 2015

Hi George,

I know it's a big job and I don't often give out such advice.

When you get to Desktop after the install, allow Windows Update to take over and install all updates -- there are several hundred of them.

Good luck to you.

Regards,

John

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