[SOLVED] BSOD three time a day HELP!

mrtwelvevolts · Jul 14, 2012

I hope i attached the correct files.

Thanks for any help

jcgriff2 · Jul 14, 2012

Hi -

The zip file contained 4 dump files, yet the Event Viewer logs show at least 13 BSODs going back to 28 April 2012. There are files missing from the jcgriff2 BSOD app output folder Windows7_Vista_jcgriff2 as well.

One entry found in the Event Viewer, yet had no corresponding dump file, clearly names ESET as the probable cause -

Code:

Fault bucket X64_0x1E_c0000005_R_EpfwLWF+3ba0, type 0

http://sysnative.com/drivers/driver.php?id=EpfwLWF.sys

I am also experiencing difficulty with some of the output files (seem blank, even though size >0); not sure why. Did you by any chance terminate the jcgriff2 app prematurely?

I'm seeing Unknown_module in the dumps, which is indicative of RAM failure or other underlying hardware failure affecting RAM.

We should never see Unknown_Module as can be seen below (found in the dump files):

Read More:

Code:

fffffa80`0427bf58 fffffa80`084f7ec8   Unknown_Module_fffffa80_0427bf58 Unknown_Module_fffffa80`0427bf58 unavailable (00000000)
Missing image name, possible paged-out or corrupt data.

Unloaded modules:
00000000`000f0800 00000001`00000000   Unknown_Module_00000000`000f0800
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f0600`00000000 000f0600`00000000   Unknown_Module_000f0600`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000000`000f0100 00000001`00000000   Unknown_Module_00000000`000f0100
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000000`00000001 00000001`00000000   Unknown_Module_00000000`00000001
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f0013`00000000 000f0013`00000000   Unknown_Module_000f0013`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f0700`00000000 000f0700`00000000   Unknown_Module_000f0700`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
00000000`00400780 00000001`00000000   Unknown_Module_00000000`00400780
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
00000000`00000000 00000000`8000000f   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000000`000f0010 00000001`00000000   Unknown_Module_00000000`000f0010
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f000d`00000014 000f000e`00000000   Unknown_Module_000f000d`00000014
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f0f00`00000000 000f0f00`00000000   Unknown_Module_000f0f00`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000c0000`00000000 000c0000`00000000   Unknown_Module_000c0000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000001`00000000 00000001`00000001   Unknown_Module_00000001`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa80`0637f718 fffffa81`036dd348   Unknown_Module_fffffa80`0637f718
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000000`00000000 00000000`05a6c7b0   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
000f0011`00000000 000f0011`00000000   Unknown_Module_000f0011`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Missing image name, possible paged-out or corrupt data.
00000000`000f000a 00000001`00000000   Unknown_Module_00000000`000f000a
    Timestamp: unavailable (00000000)
    Checksum:  00000000

First, let's concentrate on driver issues.

Code:

eamonm.sys       Tue Aug 02 05:33:29 2011 (4E37C469) - ESET
ehdrv.sys        Tue Jun 28 03:34:38 2011 (4E09840E) - ESET
epfw.sys         Tue Jun 28 03:30:10 2011 (4E098302) - ESET
epfwwfp.sys      Tue Jun 28 03:30:08 2011 (4E098300) - ESET

lmimirr.sys      Tue Apr 10 18:32:45 2007 (461C108D) - LogMeIn
LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50) - LogMeIn

netr28x.sys      Mon Oct 12 09:42:24 2009 (4AD33240) - wifi

Use the removal tool to remove ESET - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion.

If you have a current ESET key code, install the latest version of ESET - http://www.eset.com/us/download/home/

If not, Install Microsoft Security Essentials (MSE)

Update your LogMeIn installation. Upgrade to the most recent version - https://secure.logmein.com/welcome/products/

Locate a driver update for your wifi device - try this link or check your system manufacturer's support site.
http://sysnative.com/drivers/driver.php?id=netr28x.sys

RAM is a likely culprit here.

Run memtest86+ one stick at a time; alternate slots --> http://www.memtest.org/#downiso

Use ImgBurn to burn memtest86+ ISO to CD --> http://www.imgburn.com/index.php?act=download

Windbg Logs
--> https://www.sysnative.com/BSOD2012/...lvevolts_Windows7x64_07-14-2012_jcgriff2_.txt
--> https://www.sysnative.com/BSOD2012/...olts_Windows7x64_07-14-2012_jcgriff2_.txt.zip

Regards. . .

jcgriff2

`

BSOD SUMMARY

Code:


Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071212-16208-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jul 12 19:43:04.571 2012 (GMT-4)
System Uptime: 0 days 0:24:44.820
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 3B, {c0000005, fffff80003070319, fffff8800c47ef00, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertQueueApc+69 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiInsertQueueApc+69
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03070319 fffff880`0c47ef00 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071212-17534-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jul 12 19:45:06.319 2012 (GMT-4)
System Uptime: 0 days 0:00:34.926
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : tcpip.sys ( tcpip!TcpPeriodicTimeoutHandler+1f9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_tcpip!TcpPeriodicTimeoutHandler+1f9
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P01-B1
BiosReleaseDate = 04/02/2010
SystemManufacturer = Acer
SystemProductName = Aspire X3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071212-17986-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jul 12 18:47:27.431 2012 (GMT-4)
System Uptime: 0 days 8:07:31.054
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 3D, {fffff88002ffad60, 0, 0, fffff8800f29be04}
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+52a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3D
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x3D_nt!PoIdle+52a
Bugcheck code 0000003D
Arguments fffff880`02ffad60 00000000`00000000 00000000`00000000 fffff880`0f29be04
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071312-17238-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jul 12 22:40:52.583 2012 (GMT-4)
System Uptime: 0 days 0:05:07.206
BugCheck 1000007E, {ffffffffc0000005, fffff800031d614c, fffff880033166c8, fffff88003315f20}
Probably caused by : memory_corruption ( nt!MiLogPageAccess+1fc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!MiLogPageAccess+1fc
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`031d614c fffff880`033166c8 fffff880`03315f20
BiosVersion = P01-B1
BiosReleaseDate = 04/02/2010
SystemManufacturer = Acer
SystemProductName = Aspire X3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


	    
             
       J. C. Griffith, Microsoft MVP (jcgriff2)   
             
           https://mvp.support.microsoft.com/profile/Griffith   

           [url]www.sysnative.com[/url]
             
           [url]www.jcgriff2.com[/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

usasma · Jul 14, 2012

Please run the jcgriff2 application again - most of the reports are empty and a few are missing. Let it run for at least 15 minutes (unless it finishes before then). Sometimes it's difficult to tell if it's still working.

mrtwelvevolts · Jul 14, 2012

Thanks guys...I'm running memtest 86 at the moment and I will check all the suggestios when its done..memtest did find errors ..I have no clue what they are,yet..thanks

mrtwelvevolts · Jul 14, 2012

Here is the memtest in progress

jcgriff2 · Jul 14, 2012

That RAM stick is bad - needs to be replaced.

EDIT: That test was performed with a single RAM stick..?

If so and you have another stick, remove the bad one and see if the system is stable with the remaining stick(s).

mrtwelvevolts · Jul 15, 2012

I stayed out last night and got home just now and the mem test was still running? i just rebooted..I have three sticks of ram so i will test each one and trash the bad one. I re ran the BSOD program and attached it to this post.

Thanks again guys!

jcgriff2 · Jul 15, 2012

Please let us know if the other 3 sticks pass memtest86+

Regards. . .

jcgriff2

mrtwelvevolts · Jul 15, 2012

jcgriff2 said:
Please let us know if the other 3 sticks pass memtest86+

Regards. . .

jcgriff2

I had four ram sticks..two OEM and two aftermarket..one Samsung OEM 2gig stick is bad...all is good at the moment..

Thanks guys..

mrtwelvevolts · Jul 18, 2012

Problem definitly fixed after replacing ram..

Thanks everyone!

jcgriff2 · Jul 18, 2012

Awesome news!

Thank you for posting back - much appreciated.

Regards. . .

jcgriff2

Search

Search

[SOLVED] BSOD three time a day HELP!

mrtwelvevolts

Member

Attachments

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

usasma

Retired Admin

mrtwelvevolts

Member

mrtwelvevolts

Member

Attachments

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

mrtwelvevolts

Member

Attachments

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

mrtwelvevolts

Member

mrtwelvevolts

Member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

[SOLVED] BSOD three time a day HELP!

Member

Attachments

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Retired Admin

Member

Member

Attachments

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Attachments

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)