BSOD often happening

fsportugal · Jun 16, 2013

Hello,

I have W8 x64 since some months.
Up to now it has been working but from time to time some bsod were appearing.

unfortunatelly the system is crashing more often in the last 2 weeks and I can't find a way to fix it.

tried:
- check Drivers
- removed additional HDDs and DVD drive
- installed all W8 updates
- disabled Pagefile

at the end I can't find a pattern for the root cause...
RAM? CPU?

Thanks in advance for your help

Celso

usasma · Jun 16, 2013

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

There is an unknown USB device in Device Manager. Do you have any idea of what this is? If not, unplug your USB devices (one by one) while watching Device Manager to see if you can identify it. Once identified, be sure to install the proper, Win8 compatible drivers for it.

Please uninstall Gigabyte EasyTune6 (ET6) it's known to cause BSOD's in some Windows systems. Also, if EasySaver is installed, please uninstall it - as it's also known to cause BSOD's in some Windows systems.

Please remove the Gizmo Project software (made by Arainia Solutions) from your system. The GizmoDrv.SYS driver dates from April of 2011

I saw lot's of Live Kernel Events in the WER section of MSINFO32. This is suggestive of a low-level problem (hardware or certain drivers). If the above steps don't stop the BSOD's, please:

- try this free temp monitoring software: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools
- try these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for informational purposes only.

Code:

**************************Sat Jun 15 12:31:05.188 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061513-17097-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
System Uptime:0 days 2:27:18.137
Probably caused by :win32k.sys ( win32k!NtDCompositionCommitChannel+ab )
BugCheck 3B, {c0000005, fffff960002376db, fffff8800b6d21b0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002376db, Address of the instruction which caused the bugcheck
Arg3: fffff8800b6d21b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID: 0x3B_win32k!NtDCompositionCommitChannel
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6700  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2667
  BIOS Version                  F9
  BIOS Release Date             06/21/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  G41M-ES2L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 15 09:31:58.640 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061513-13369-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
System Uptime:0 days 7:31:36.731
*** ERROR: Module load completed but symbols could not be loaded for mountmgr.sys
Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+b0 )
BugCheck 3B, {c0000005, fffff8032fa7ecf0, fffff88009efa510, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8032fa7ecf0, Address of the instruction which caused the bugcheck
Arg3: fffff88009efa510, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID: 0x3B_nt!ExDeferredFreePool
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6700  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2667
  BIOS Version                  F9
  BIOS Release Date             06/21/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  G41M-ES2L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Sat Jun 15 12:31:05.188 2013 (UTC - 4:00)**************************
GizmoDrv.SYS                Fri Apr 29 14:19:47 2011 (4DBB0143)
intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
nvlddmkm.sys                Sun May 12 15:09:45 2013 (518FE8F9)

http://www.carrona.org/drivers/driver.php?id=GizmoDrv.SYS
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

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BSOD often happening

fsportugal

New member

usasma

Retired Admin