BSOD - Driver Power State -> Help Requested

[rorschach76]

Hi

Any help would be appreciated. System BSOD upon coming out of sleep state. Usually 1 min after logging back in. Has been happening for about 2 weeks consistently.

Zip file attached. Answers inline below. Whocrashed message below as well

Thanks
On Tue 5/15/2018 6:23:08 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\051518-83765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x175930)
Bugcheck code: 0x9F (0x3, 0xFFFFD085BB9D72C0, 0xFFFFF8027427DA30, 0xFFFFD085BB873A80)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 5/15/2018 6:23:08 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!ObIsKernelHandle+0xF77)
Bugcheck code: 0x9F (0x3, 0xFFFFD085BB9D72C0, 0xFFFFF8027427DA30, 0xFFFFD085BB873A80)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

· OS - Windows 10, 8.1, 8, 7, Vista ?
10

· x86 (32-bit) or x64 ?
x64

· What was original installed OS on system?
8

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
retail

· Age of system (hardware)
10+ upgrades over time

· Age of OS installation - have you re-installed the OS?
4-5 yrs

· CPU
xeon 5675

· Video Card
gtx670

· MotherBoard - (if NOT a laptop)
x58 sabertooth

· Power Supply - brand & wattage (if laptop, skip this one)
cooler master i600 - 600w

· System Manufacturer
custom

· Exact model number (if laptop, check label on bottom)
custom


· Laptop or Desktop?
desktop

 

[Sysnative Windows Update]

Hello and welcome! It appears that the crashes are caused by your XBOX 360 Wireless Controller. Please stop using it for a while to test and report back. You could also check if there's a new driver version available.

 

[rorschach76]

Thank You for pinpointing the issue.

i have a Nvidia Shield Controller which is recognized as a X360 controller.

Once you put me on the controller i was able to look up more information. Turns out it is a known issue with the Microsoft x360 driver and they have not released an update nor does it seem likely that they will

Solution is to unplug the controller before waking from sleep

Nvidia shield controller causing BSOD after waking pc up from sleep : theNvidiaShield
https://forums.geforce.com/default/...vidia-shield-controller-2017-windows-10-bsod/

 

[Sysnative Windows Update]

Thanks for letting me know!