Blocked Sender

ChuckR · Aug 12, 2021

I have COX and received an e-mail which went to my SPAM folder correctly. I then selected block sender. The response was that the e-mail address was already set to block.

Why would it even show up if the sender was blocked?

Digerati · Aug 12, 2021

Not sure I understand the issue.

The email went to your spam folder correctly. That's good. So at that point, why did you try to block the sender?

ChuckR said:
Why would it even show up if the sender was blocked?

Perhaps the spam filter tagged the email because the email itself, the content, was identified as spam? And so the filter caught the spam in two ways - by the stinky content, and by the sender too.

BTW, "SPAM" is a canned ham and pork product considered a delicacy in Hawaii. The word for malicious emails does not deserve being in full upper case letters. Spam, when used as the first word in a sentence, is tolerated, but only because proper grammar and sentence syntax demands it.

ChuckR · Aug 12, 2021

You are correct about SPAM. Both uses of the name are best when fried. It is just not as tasty when in an email.
As you mentioned, something triggered COX to send it to the SPAM Folder. My question is still why it even showed up there
if it was to be blocked.

Digerati · Aug 12, 2021

I don't know. I also use Cox but not Cox's webmail client. Are you sure they are the same email, and not, perhaps where one copy was sent a few seconds later?

Has this happened more than once?

ChuckR · Aug 12, 2021

Yes, I would think it has . I don't understand your comment about same email. I may have to try COX Support which is not the best.

Digerati · Aug 12, 2021

I mean maybe they sent two identical, or almost identical emails out a second or two apart.

Yeah, good luck with Cox support. That said, if this is just a one-time thing, I personally would not worry about it and dismiss it as a one-time fluke. But if it is happening often, then I would dig deeper.

xrobwx71 · Aug 12, 2021

ChuckR said:
You are correct about SPAM. Both uses of the name are best when fried. It is just not as tasty when in an email.
As you mentioned, something triggered COX to send it to the SPAM Folder. My question is still why it even showed up there
if it was to be blocked.

If the Cox Spam filter caught the email, it was blocked, stripped of clickable content, and sent to the Spam folder. That's one form of blocking however, that user can send another email your way until you, the user tells the filter to block it from being sent to you. This is at least how my Gmail works.

I'm with Digirati, if it's a one-time fluke just move on. Also, spam filters are not perfect.

ChuckR · Aug 12, 2021

Thanks for the help and conversation. It may be time to find a place in Vegas that sells Loco Moco(unsure of spelling).

xrobwx71 · Aug 12, 2021

Anytime!

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Blocked Sender

ChuckR

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Digerati

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